Novotel Bangkok Sukhumvit 4 4 sterren

Dear Valued Guest, We very much appreciated your word of praises regarding your sharing your stay experience at Novotel Bangkok Sukhumvit 4. We are thrilled to read that you and your wife had a wonderful experience and enjoyed our lovely birthday arrangement. At Novotel, we are committed to providing the best superior service for all of our guests, it is a wonderful that all aspects of your stay were beyond your satisfactions. Your feedback is greatly appreciated and will be shared with our team. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for taking out time to tell us about your stay experience at Novotel Bangkok Sukhumvit 4. It is our great pleasure to read that your overall experience was beyond your expectations. Our team work hard to ensure that all of our guests receive the most comfortable and convenient stay, your kind words to our dedications is a great encouragement. Please rest assured that your positive comments will be extended to the rest to the team especially to Khun Jarm and the staff at the concierge. This means a lot to all of us. Thank you once again for your valuable comment. We all look forward to seeing you on the next visit at the property. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your feedback. We appreciate both positive and constructive comments as they help us enhance our guest experience. Regarding your concern about the location, Bangkok is a dynamic city with a mix of attractions in every area. Our hotel is situated in Sukhumvit Soi 4, a prime downtown spot near major attractions, shopping areas, and the BTS Sky Train Nana station. While we cannot control the surroundings outside our premises, we do provide a complimentary shuttle service and recommend an alternative route via Sukhumvit Soi 6 for a more family-friendly commute. As a mindful traveler, researching the area before booking helps in selecting a location that best suits personal preferences. We sincerely apologize for any inconvenience regarding room cleanliness. Your comments have been shared with the concerned manager to ensure immediate corrective action is taken. On the breakfast experience, we offer a well-balanced selection of international and local cuisines to cater to our diverse guests. With a wide range of continental, Asian, and Western options, our breakfast is designed to meet various preferences, as reflected in the many positive reviews we receive. However, we understand that individual expectations may vary. As a midscale hotel, we focus on providing quality and value, but if a guest desires a more luxurious or specialized offering, preferences may differ. We also noted that no concerns were raised with our team during the stay, and we always encourage our guests to reach out so we can enhance their experience in real-time. We appreciate your valuable feedback and will continue working towards providing the best possible experience for all our guests. Best regards, Hotel Management

Dear Valued Guest, Thank you for taking out time to leave us a comment. We are pleased to learn that you had an overall pleasing experience. Our team work hard to ensure we provide the extraordinary service to all of our guests. Your kind words is a great encouragement for us. Please be assured that your words will be passed on to the rest of the team especially to be shared with Khun Baifern and Khun Karn to recognize their wonderful service. Thank you once again for your review and gave us the five stars and we hope to have a great chance to welcome you back in this near future to serve you another unforgettable stay. Warmest Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your dining experience with us. We are thrilled to learn that you had an enjoyable and fantastic experience at our restaurant FoodExchange. The quality of food was satisfied and value for your money. It is absolutely delightful to read that. Furthermore, our restaurant staff was able to provide you the attentive and professional service which made your dining experience was impressive. Thank you once again for your 5-star review. We look forward to having another chance to welcome you back and serving you another wonderful experience. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager