The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,404 reviews

The Johnson Brisbane - Art Series - Image 1
The Johnson Brisbane - Art Series - Image 2
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The Johnson Brisbane - Art Series - Image 4
477 Boundary Street, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 m² / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Telephone
Fax +61 7 3085 7221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,404 reviews

TripAdvisor Rating  4.5/5  1,068 reviews

Certificate of excellence 2024

View was terrible - location average

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We first checked in to a room that smelt like sewerage pipes with a view that looked into another room - when speaking to the front desk we were advised to run the shower for a while and if that didn’t work then the employee would spray Glen 20 - my hotel experience didn’t start well - after expressing my disappointment with this remedy we were moved to a 2 bedroom. Apartment which was an improvement however still no view - but we were grateful to have a room that did n oh t smell as bad as the first - also having bin restaurant was disappointing- I wouldn’t return when there are so many other options - also seemed by the Belinda to the personal residents out in the balcony’s made the appearance quite messy

Dear Anna, Thank you for taking the time to provide your feedback. We sincerely apologise for the disappointment and inconvenience during your stay with us. This is certainly not the standard we aim to provide. Your comfort is our priority, and we regret that we fell short on this occasion. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reina - Rooms Division Manager

Great hotel but there are no on site restaurant facilities

Customer review rating 4.0/5

Sally S. Couples - Confirmed reviews ALL

Lovely hotel in a great location in Spring Hill. Disappointed by the lack of onsite dining or coffee facilities.

Dear Sally, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney - General Manager

Lovely hotel but no onsite restaurant

TripAdvisor rating 4.0/5

Sally37S Couples - TripAdvisor review

Lovely hotel in a great location. Deducted a star cause there is no onsite dining or bar facilities. Breakfast has to be taken at a restaurant in the city. Front desk were very vague about the location and times which was annoying and we didn’t end up using it

Dear Sally, Thank you for sharing your thoughts on your recent experience with us. We are delighted to hear that you enjoyed your stay and found our location great! We apologise for the inconvenience and for the unclear information given by our Guest Experience Team. Your feedback is valuable, and we are taking steps to improve our communication and guest satisfaction. We hope to have the opportunity to serve you better in the near future. Kind regards,

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We appreciated the central location and car parking and in room washing/dryer that was available however the facilities in our room (2 room apartment) were lacking e.g no chopping board, no scrubbing brush, lacking in key cooking utensils, the dishwasher also does not clean anything properly. The hotel itself seems like it needs a refresh, the entry hallway (outdoor) to our room is covered in scratches and marks to the paint and generally isn’t that welcoming and has the feeling of an old hospital rather than hotel.

Dear Imogen, Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney - General Manager

Great location, disabled friendly.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All staff are friendly, helpful, professional and courteous. Rooms clean, well serviced.

Dear Suzanne, Thank you for choosing to stay at The Johnson. We are thrilled to hear that you enjoyed your overall stay and found our staff helpful! I will share your comments with our team as this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney - General Manager

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Other web-users rate our hotel

  • 386 reviews 8.4/10 Location
  • 896 reviews 8.3/10 Room
  • 611 reviews 8.5/10 Service
  • 9 reviews 3.8/10 WiFi
  • 535 reviews 8.4/10 Comfort
  • 281 reviews 6.8/10 Cleanliness
  • 202 reviews 7.6/10 Amenities
  • 179 reviews 8.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.