Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.0/5 806 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  806 reviews

TripAdvisor Rating  3.8/5  1,685 reviews

Certificate of excellence 2024

Not so Mercure

Customer review rating 0.5/5

Jason Families - Confirmed reviews ALL

Dear Jason, Thank you for taking the time to provide us with your feedback. We sincerely apologize that your experience did not meet the standards we aim to uphold at Mercure. We are disappointed to hear about the cleanliness issues you encountered, particularly in the bathroom, as well as the challenges with our staff\'s service. This is not reflective of our commitment to providing a welcoming environment, and we will address these concerns with our team. We appreciate your comments about the breakfast, as we continuously strive to improve the quality and freshness of our offerings. Your insights will certainly help us in making the necessary adjustments. On a positive note, we’re glad to hear that you enjoyed our excellent location and the beautiful sea views. We understand that transportation can be a bit tricky, and we’re always looking for ways to improve our guests\' convenience. Thank you again for your constructive feedback. We hope to have another opportunity to welcome you back and provide you with an improved experience. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Good stay

Customer review rating 4.5/5

Sanjay K. Business - Confirmed reviews ALL

Dear Sanjay, Thank you so much for your wonderful review! Your feedback is greatly appreciated and motivates us to continue providing a great experience for our guests. We hope to welcome you back soon for another amazing stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Lovely stay, lovely staff, will definitely book again.

Customer review rating 5.0/5

Linda Families - Confirmed reviews ALL

Dear Linda, Thank you for your wonderful review! We’re thrilled to hear that you and your family had a calm and peaceful stay at our beachfront property. We hope to welcome you and your famly back for another relaxing getaway soon! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Noise

Customer review rating 1.5/5

Kumar Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Anna S. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 1,493 reviews 7.8/10 Location
  • 2,505 reviews 7.5/10 Room
  • 1,550 reviews 6.3/10 Service
  • 54 reviews 5.2/10 WiFi
  • 1,092 reviews 6/10 Cleanliness
  • 1,090 reviews 8.8/10 Beach
  • 764 reviews 6.7/10 Breakfast
  • 604 reviews 5.2/10 Food

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At 9.067 km

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