21c Museum Hotel Durham

Customer review rating (ALL Rating) 3.8/5 1,434 reviews

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21c Museum Hotel Durham - Image 1
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111 North Corcoran Street, 27701 DURHAM, United States

Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

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Room 1

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Telephone
Fax +1 919-956-6701

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,434 reviews

TripAdvisor Rating  4.2/5  971 reviews

Old, dirty, uncomfortable

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jose Hernandez Director of Rooms 21c Museum Hotel Durham

Customer review rating 4.5/5

Melanie F. Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the service and found your room to be clean and comfortable. Your feedback truly means a lot to our team. We look forward to welcoming you back to 21c Museum Hotel Durham for another exceptional stay in the near future. Sincerely, Jose Hernandez Director of Rooms 21c Museum Hotel Durham

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. I sincerely apologize that the air conditioning in your room was not functioning properly and that this impacted the comfort of your stay. This is certainly not the experience we strive to provide, and I regret that we fell short during your visit. Please know that your comments have been shared with our engineering team so we can address the issue promptly and prevent future occurrences. We truly value your feedback and would appreciate the opportunity to restore your confidence in us. Should your travels bring you back to Durham, please feel free to reach out to me directly; I would be more than happy to personally assist with your reservation and ensure a more comfortable stay. Warm regards, Jose Hernandez Director of Rooms 21c Museum Hotel Durham

Never again!

Customer review rating 1.0/5

Charles S. Couples - Confirmed reviews ALL

Dear Mr. S., I sincerely apologize and am very disappointed to hear of your experience while staying with us on your return to Durham. I would like to touch base with you, is there a good time and number I can reach you at? Please let me know. Kindest regards, Reto Nigg General Manager

Customer review rating 4.5/5

Cathy D. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 479 reviews 9.2/10 Location
  • 1,024 reviews 5.4/10 Room
  • 849 reviews 7.2/10 Service
  • 6 reviews 2.6/10 WiFi
  • 400 reviews 3.1/10 Amenities
  • 380 reviews 4.7/10 Comfort
  • 323 reviews 3.8/10 Cleanliness
  • 66 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.