Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

TripAdvisor rating 4.5/5 1,065 reviews

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Description

Hotel extras

  • Wireless Internet Connection

  • Floor to ceiling windows with city view

  • Direct connection to Pavilion Kuala Lumpur Mall

Our accommodation(s)

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Room 1

Hotel location

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

170 Jalan Bukit Bintang, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.148601, 101.714946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,065 reviews

Certificate of excellence 2024

Back in KL after 6 years and great to have spent it at Pavilion

TripAdvisor rating 5.0/5

Paulo J TripAdvisor review

Pleasant stay

TripAdvisor rating 5.0/5

Susanne L TripAdvisor review

Dear 511susannel, Thank you very much for sharing your comments, concerning your recent stay, at Pavilion Hotel Kuala Lumpur. We are pleased to hear that you enjoyed the comfort and cleanliness of our rooms, the warm hospitality of our team, and the convenience of our location with direct access to Pavilion Mall. However, we are truly sorry to learn about the discomfort you experienced with the room temperature and the way your concern was handled. Please accept our sincere apologies, your feedback is important to us, and we will certainly review this with our team to ensure a more responsive and solution-oriented approach in the future. Thank you once again for submitting this review on TripAdvisor, and we hope to have the opportunity to welcome you back and provide you with an even better stay. Best regards, Emile Otte Hotel Manager

Wonderful

TripAdvisor rating 5.0/5

WorldTravellerUK99 TripAdvisor review

Dear WorldTravellerUK99, It was truly a pleasure having you as our guest during your recent stay, at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you had such a remarkable experience with us, from our friendly team members and well-appointed rooms to the stunning views from our infinity pool. It’s great to know that the comfort of the bed and pillows, as well as thoughtful touches like daily glass-bottled water, added to your overall enjoyment. We are also glad you enjoyed the breakfast selection, and we appreciate your kind mention of the freshly squeezed orange juice and made-to-order eggs. Your suggestion regarding having some eggs prepared in advance to reduce wait time is a valuable one, and we have shared it with our Culinary team for consideration. It was truly a pleasure having you with us WorldTravellerUK99, and we hope to welcome you back again soon for another memorable stay. Best regards, Emile Otte Hotel Manager

Great Hotel, Great service team!

TripAdvisor rating 5.0/5

ang b TripAdvisor review

Dear 965angb, Thank you so much for your continued support and for taking the time to share such a wonderful review of your recent stay at Pavilion Hotel Kuala Lumpur. It’s truly an honour to welcome you and your family back time and time again over the past three years. We are delighted to know that each visit continues to meet your expectations, from the seamless check-in experience at our Club Lounge on Level 13A to the excellent service and offerings provided by our dedicated team. A special thank you for recognising JingYee for her warm hospitality and ever-present smile. Your kind words will surely make her day, and we will also share your compliments with the rest of the team, named or unnamed, who always strive to make every guest feel right at home. We truly appreciate your recommendation, 965angb, and look forward to welcoming you back for your sixth visit soon. Best regards, Emile Otte Hotel Manager

Tevan and Joyee from loung club

TripAdvisor rating 5.0/5

FarAway13222032159 TripAdvisor review

Dear FarAway13222032159, Thank you so much for your kind words and for taking the time to share your experience, following your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you had a marvellous stay and that our hospitality left such a positive impression. Your special mention of Tevan and Joyce from the Club Lounge truly means a lot, they are both wonderful members of our team, and we are so pleased to know they made your experience even more memorable with their warm and attentive service. It was a pleasure having you with us FarAway13222032159, and we are very much looking forward to welcoming you back in the near future. Best regards, Emile Otte Hotel Manager

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