ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.3/5 1,479 reviews

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ibis Styles London Gloucester Road - Image 1
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110 Cromwell Road, SW74ES LONDON, United Kingdom

Description

Hotel extras

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Tastefully decorated rooms inspired by the London Underground

  • Close to the V&A Museum, Royal Albert Hall and Hyde Park

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Our accommodation(s)

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Room 1

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Telephone
Fax +44 20 7373 1004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LOBBY BAR

Relax and unwind in our cosy Lobby Bar, where an excellent choice of drinks and snacks are served throughout the day. The perfect spot for all occasions, open 24 hours for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,479 reviews

TripAdvisor Rating  4.1/5  498 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Laure P. Families - Confirmed reviews ALL

Dear Laure, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated our hotel’s prime location and the quality of our breakfast offerings. It is truly rewarding to hear that these aspects of your stay met your expectations and contributed positively to your experience. However, we regret that your initial room assignment in the basement did not meet your satisfaction, and we apologize for the inconvenience you experienced with the leak in the ceiling of your second room. We also understand that our unique check-in setup in the bar area may have caused some confusion upon your arrival. We appreciate your candid feedback, which is invaluable to us in our ongoing efforts to enhance our guest experience. Nonetheless, we are pleased that our hospitality team was understanding and able to accommodate a room change for you. We trust that you were able to enjoy the rest of your stay with us, taking advantage of our hotel’s close proximity to the Gloucester Road tube stop and the convenience it offers for exploring the neighborhood’s shopping options and nearby attractions. The entire team really hope we can welcome you back on a future occasion. Kindest regards, ibis Styles London Gloucester Road Team

Customer review rating 4.5/5

Claudia V. D. W. Couples - Confirmed reviews ALL

Dear Claudia, We would like to thank you for this review about your recent experience in our hotel. We’re overjoyed to hear that your stay at ibis Styles London Gloucester Road left such a positive impression on you. We are thrilled that you found our lobby area conducive to both work and socialization, and that our hospitality team, particularly Monica and Sophie, contributed to making your stay memorable. Our hotel prides itself on its unique atmosphere and attentive service, and it’s rewarding to know these aspects stood out to you. Finally, we’re pleased that you appreciated the convenience of our hotel’s location just opposite the Gloucester Road Tube station, as well as the additional comfort provided by your room’s large balcony. Our superior rooms with private terraces are indeed a favorite among our guests looking for that extra touch of tranquility in the heart of Kensington. The entire team really hope we can welcome you back on a future occasion. Kindest regards, ibis Styles London Gloucester Road Team

Customer review rating 5.0/5

Elizabeth A. Families - Confirmed reviews ALL

Dear Elizabeth, Thank you very much for your kind review. It brings us immense pleasure to hear that your stay with us was enjoyable. We are delighted that you appreciated our prime location, mere moments from the Gloucester Road tube station and a pleasant stroll away from the Natural History Museum and Kensington Palace. Additionally, the sense of security our neighborhood provides is something we are very proud of. It is great to know that our breakfast offerings added to the satisfaction of your stay, and we value your input regarding hot options. It would be a pleasure to welcome you back. Best wishes, ibis Styles London Gloucester Road Team

Customer review rating 3.0/5

Helga R. Friends - Confirmed reviews ALL

Dear Helga, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our bathroom facilities to be new and well-maintained, reflecting our commitment to providing comfortable and clean accommodations for our guests. Our central location is indeed one of our highlights, offering easy access to a variety of transport links and London’s iconic attractions. However, we regret to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the storage space in the rooms have been noted; our aim is to balance maintaining the unique design of our rooms while ensuring practicality for our guests. Additionally, it appears there was a misunderstanding regarding our towel replacement policy, which aims to balance environmental considerations and guest comfort. We apologize for any inconvenience caused by our check-in process, and we will review our pre-arrival communications to ensure clarity for our future guests. We are also sorry that you did not receive the attentive service we strive for at our reception; please know that we value all guest feedback and will address this internally. Finally, we are grateful for your appreciation of our prime location, allowing you to explore and enjoy the vibrant neighborhood of Kensington. Our close proximity to the Gloucester Road tube station indeed makes it convenient for our guests to navigate the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, ibis Styles London Gloucester Road Team

Customer review rating 4.0/5

Philip H. Couples - Confirmed reviews ALL

Dear Philip, Thank you for taking the time to share your review. We are delighted that you found our hotel clean and the staff exceedingly amiable, ensuring a welcoming atmosphere during your stay. It’s always a pleasure to hear that our guests enjoy the tidiness of our accommodations, reflecting our commitment to providing a comfortable environment. We understand that the speed of the Wi-Fi connection did not meet your expectations. We appreciate you bringing this to our attention and apologize for any inconvenience this may have caused during your stay. Nonetheless, we are pleased that our hotel’s prime location close to various renowned museums added value to your visit in London. Our central Kensington location is indeed ideal for guests wishing to explore the cultural highlights of the city. We hope we will have the opportunity to see you again in the future. Best regards, ibis Styles London Gloucester Road Team

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Other web-users rate our hotel

  • 1,400 reviews 9.8/10 Location
  • 1,552 reviews 6/10 Room
  • 1,177 reviews 9.1/10 Service
  • 25 reviews 8/10 WiFi
  • 649 reviews 7.9/10 Breakfast
  • 567 reviews 7.6/10 Cleanliness
  • 373 reviews 6.8/10 Amenities
  • 322 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.