Novotel Suzhou Tai Lake Santeh 4 stars

Name: Novotel Suzhou Tai Lake Santeh - ALL
Address: 3888 Ring Taihu Avenue, Wuzhong District, SUZHOU, 215164, CN
Telephone: +8651265988188
Rating: 0.0

TripAdvisor rating 4.3/5 6 reviews

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Novotel Suzhou Tai Lake Santeh - Image 1

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43 43 photos

3888 Ring Taihu Avenue, Wuzhong District, 215164 SUZHOU, China

Novotel Suzhou Tai Lake Santeh

Hotel that makes every moment matter

Novotel Suzhou Tai Lake Santeh is located in the Wuzhong district of Suzhou downtown, adjacent to the 5A National Tourist Attraction Taihu Lake Scenic Resort. It is only 15 min by car from Mudu town.
The hotel features 169 rooms with modern design. The hotel has an all-day dining room, lobby bar, ballroom, multi-functional rooms, spring park, expansion facilities, green factory, etc. You can also enjoy an unforgettable experience with fitness center, KTV and chess & card rooms.

Our accommodation(s)

Room

Deluxe Room with 2 single beds

3 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with 1 kingsize bed

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 1 kingsize bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room with 1 king-size bed

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with 2 single beds

Non contractual photo

4 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 1 kingsize bed, Garden side

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Deluxe Room with 2 single bed, Garden side

4 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Superior Suite with 1 Queen-size bed and sofa

3 pers. max
65 m² / 699 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Superior Suite with 1 king-size bed

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with 1 King-size bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

Deluxe Suite with 1 kingsize bed

4 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite with 1 kingsize bed

4 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Presidential Suite with 1 kingsize bed

Non contractual photo

4 pers. max
155 m² / 1668 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Suzhou Tai Lake Santeh

3888 Ring Taihu Avenue, Wuzhong District
215164 SUZHOU
China

GPS:31.200945, 120.494839

+86 512 6598 8188

+86 512 6598 8006

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD SQUARE

Non contractual photo

Located on level 1, the restaurant blends Eastern and Western cuisine, providing guests with a delicious and healthy breakfast. It also serves lunch, dinner and an exclusive customised buffet.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 550 m² / 5920.145 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 4.3/5 6 reviews

Very nice staff

Kiwi-Nici Solo travel - 3/18/2021 TripAdvisor review

适合亲子的酒店，环境房间一流

A Tripadvisor China Member Families - 3/16/2021 TripAdvisor review

非常适合休闲度假的酒店

A Tripadvisor China Member Families - 3/16/2021 TripAdvisor review

Relaxing staycation

beijiYork Families - 2/23/2021 TripAdvisor review

Great location by Taihu, but you need a top floor room on the right side of the building to get a lake view. Restaurant serves only Chinese food, including local dishes, and is very good value with the A+ membership. Breakfast offers a good choice of both Western and Chinese options. A small but pleasant hot spring is free of charge for guests, whilst other activities include a good kids playground and a small organic farm. This is not a standard Novotel, but recommended for a relaxing night away. Good destination for team-building.

Very arrogant staff, poor service

742qic Families - 8/7/2020 TripAdvisor review

My experience at Suzhou Tai Lake Novotel was terrible. 1. First of all, there are no proper showering facilities in the spring areas, and the changing rooms smell those stuffy toxic smells. 2. I wait for 35 minutes in the canteen for two bowls of noodles, while the waiters and waitresses never filled our glass bottles with water. 3. On the night 8/6 when I returned to the hotel after a whole day's trip, I found that the pink container for my contact lenses was gone! I called the customer at 7:30 pm, and it took them one hour to return my call to say that the cleaning lady never touched my thing! And I called back at around 9 pm, feeling furious. And then at 9:40pm, a junior manager showed up, and explained that sometimes their cleaning lady did dispose of others' contact lens containers! I was shocked, and they never said sorry to me and was very arrogant. 4. After checking out at 12 pm today, they told me that they would not return my deposit of 500 yuan! Their excuse is that my period blood stain ruined their sheet, and their bedsheets worth 500 yuan! I called the Chinese policemen, and the negotiation with the manager, Alex Qi, went terrible. He denied that his staff took away my contact lens container, and asserting that he kept 500 yuan deposit for the cleaning of his sheets! Suzhou Tai Lake Novotel is the worst hotel I have ever been to! Terrible experience, almost ruined my vacation!

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Web-users rating

Other web-users rate our hotel

645 reviews 8.8/10 Location
1,292 reviews 8.9/10 Room
1,378 reviews 8.6/10 Service
894 reviews 8.4/10 Amenities
718 reviews 8.1/10 Wellness Area
579 reviews 8.1/10 Food
563 reviews 8.9/10 Cleanliness
536 reviews 8.6/10 Comfort

65 reviews 8.2/10 Location
128 reviews 8.9/10 Room
143 reviews 8.3/10 Service
105 reviews 8.6/10 Amenities
61 reviews 8.7/10 Cleanliness
59 reviews 7.8/10 Food
56 reviews 7.9/10 Wellness Area
53 reviews 8.6/10 Breakfast

22 reviews 8.9/10 Location
49 reviews 8.7/10 Room
54 reviews 8.3/10 Service
35 reviews 8.1/10 Wellness Area
32 reviews 8.6/10 Amenities
30 reviews 8.3/10 Breakfast
27 reviews 8/10 Food
22 reviews 8.5/10 Comfort

5 reviews 8.7/10 Location
11 reviews 8.7/10 Room
13 reviews 8.7/10 Service
8 reviews 8.2/10 Vibe
6 reviews 8.6/10 Breakfast
6 reviews 8/10 Amenities
5 reviews 9.1/10 Cleanliness
5 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Suzhou Tai Lake Santeh 4 stars

Description

Our accommodation(s)

Deluxe Room with 2 single beds

Superior Room with 1 kingsize bed

Superior Suite with 1 Queen-size bed and sofa

Superior Suite with 1 king-size bed

Junior Suite with 1 King-size bed

Deluxe Suite with 1 kingsize bed

Executive Suite with 1 kingsize bed

Presidential Suite with 1 kingsize bed

Hotel location

Hotel services

FOOD SQUARE

Breakfast

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby