Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,115 reviews

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Majapahit Hotel Surabaya - MGallery Collection - Image 1
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Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Room 1

Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,115 reviews

TripAdvisor Rating  4.7/5  1,604 reviews

Best buffet

TripAdvisor rating 5.0/5

Alan A TripAdvisor review

Dear Alan, thank you so much for your glowing review! We are absolutely thrilled to hear that you enjoyed our dinner buffet and Valentine's Day experience. It's wonderful to know that our culinary team's efforts in creating delicious and memorable meals have resonated with you. We strive to provide extraordinary experiences, and your feedback truly motivates us to continue exceeding expectations. We look forward to welcoming you back soon! Warmly, Kahar Salamun, General Manager.

Great history, but needs freshening up.

Customer review rating 3.5/5

Bob Solo - Confirmed reviews ALL

Feels like home

Customer review rating 4.5/5

Rj Families - Confirmed reviews ALL

Dear Reinder Jetse H., Welcome back! It warms our hearts to hear that you and your children felt like you were coming home after five years. We\'re so delighted that you remembered us, and even more pleased that we remembered you. We strive to create lasting memories, and it sounds like we\'ve achieved that. We hope to see you and your family again soon! Sincerely, Kahar Salamun, General Manager.

Entire Hotel Facility is way toooooooooo old.

Customer review rating 1.0/5

Woohong J. Business - Confirmed reviews ALL

Dear Woohong J., Thank you for sharing your feedback. We appreciate you taking the time to describe your experience. We understand that our hotel\'s historical nature may not appeal to every guest, and we regret that it did not meet your expectations in terms of facility aesthetics. We strive to provide a unique atmosphere, and we\'re sorry it was not to your liking. We\'re glad you found our staff to be kind. We value their dedication to providing courteous service. We note your comment regarding the breakfast and appreciate your understanding. We value all feedback as it helps us understand our guests\' perspectives. Thank you again for your review. Regards, Kahar Salamun, General Manager.

A nostalgic feel. An oasis. Well located.

Customer review rating 4.0/5

Patrick K. Couples - Confirmed reviews ALL

Dear Patrick Ren Qiang K., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. We are delighted you enjoyed your stay and found our location to be an oasis of calm. We appreciate your feedback regarding breakfast. We\'re always looking to improve, and we\'d love to hear more about what you felt was missing or could be improved. Your insights are valuable in helping us enhance our guests\' experience. We hope that you will consider returning in the future, once we have implemented the improvements we are planning. We value your feedback and your understanding. Sincerely, Kahar Salamun, General Manager.

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Other web-users rate our hotel

  • 457 reviews 9.5/10 Location
  • 731 reviews 7.9/10 Room
  • 829 reviews 9.4/10 Service
  • 5 reviews 8.8/10 WiFi
  • 547 reviews 8.8/10 Vibe
  • 529 reviews 8.6/10 Amenities
  • 323 reviews 8.4/10 Comfort
  • 312 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.