Ibis Apartadó 3 stars

Customer review rating (ALL Rating) 4.5/5 1,109 reviews

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Description

Hotel extras

  • Children up to 11 years stay free with parents

  • Pet-friendly hotel with additional charge

  • 5-minute walk to the Columbian city's downtown

  • An 8-minute drive to the Pan-American Highway

  • A 30-minute drive to Antonio Roldán Airport.

Our accommodation(s)

Hotel location

Ibis Apartadó

Carrera 100 88 21
57841 APARTADO
Colombia

GPS:7.882238, -76.633089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

The ibis Kitchen restaurant at the ibis Apartadó hotel offers a variety of international and local dishes so you can enjoy a unique flavor experience

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,109 reviews

TripAdvisor Rating  4.4/5  32 reviews

Estancia Normal

Customer review rating 4.0/5

John C. Business - Confirmed reviews ALL

Pesima señal de WiFi

Estimado/a JOHN C., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Apartadó. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Gerencia

Excelent stay

Customer review rating 4.5/5

A.l.e. Business - Confirmed reviews ALL

Confortable and good food

Dear ANDRES L., We very much appreciate your comments regarding your stay at the ibis Apartadó. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerenal Manager

agradable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

agradable

Estimado/a OSCAR R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Apartadó. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerencia

Buen lugar par descansar

TripAdvisor rating 5.0/5

marcelamhg TripAdvisor review

Las Instalaciones del hotel son nuevas y están en muy buen estado, incluye desayuno con varias opciones, la habitación es cómoda cuenta con televisor, escritorio, baño con secador de cabello, el hotel es tranquilo y el sector es silencioso, buen lugar para descansar, el personal amable.

very bad hotel

Customer review rating 1.5/5

Lin Business - Confirmed reviews ALL

1,not windows can be open, but air inside room are not fresh 2,reception can not speed good English, difficult for communication 3, just for print a invoice , it's drive me crazy , the most difficult hotel to print a simple invoice in my life. 4,breakfirst always same... 5,the tissue are very bad quality. i never saw a tissue in a hotel have so bad quality in my life.

Dear LIN Y., We appreciate the time you have taken to share your comments about your stay at ibis Apartadó. We are deeply sorry that your experience did not meet your expectations; please allow us to extend our most sincere apologies. At Ibis, we strive to provide quality service to each of our customers, which is why your comments are very important to us. Taking into account the above and the standard of our ibis hotels, we are required to have sealed windows, which is a security measure implemented by the hotel chain to prevent accidents and suicides. Our staff is constantly learning and training in the English language, to improve communication with our guests. We recommend that you report any inconveniences with the linen in our rooms on future stays, so that we can change them and allow for greater comfort. We sincerely appreciate that you have shared this matter with us and we trust that you will give us a new opportunity to offer you optimal service. Receive a cordial greeting.

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Other web-users rate our hotel

  • 99 reviews 9.1/10 Location
  • 224 reviews 5.7/10 Room
  • 355 reviews 8.2/10 Service
  • 5 reviews 2.9/10 WiFi
  • 94 reviews 6.7/10 Cleanliness
  • 78 reviews 8.3/10 Amenities
  • 60 reviews 5.7/10 Breakfast
  • 47 reviews 8.6/10 Vibe

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