Mercure Tetovo 5 stars

Name: Hotel in Sighisoara - Mercure Sighisoara Binderbubi - ALL - ALL
Address: Avenue Marshall Tito, TETOVO, 1200, MK
Telephone: +38944511276
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 58 reviews

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26 26 photos

Avenue Marshall Tito, 1200 TETOVO, Macedonia

Mercure Tetovo

Hotel for travellers looking for local and authentic experiences

Mercure Tetovo is an international branded 5-star hotel located in the heart of the city overlooking the Sar Mountain range. We have 101 non-smoking rooms and suites, local inspired design combined with state-of-the-art facilities. Our hotel offers the best hospitality and services in the region with a fine restaurant, bar, terrace, conference and ballrooms, wellness center all this combined with the traditionally Mercure welcome and hospitality. Simply a great place to work and to relax.

Mercure Tetovo is an international branded 5-star hotel located in the heart of the city overlooking the Sar Mountain range. We have 101 non-smoking rooms and suites, local inspired design combined with state-of-the-art facilities. Our hotel offers the best hospitality and services in the region with a fine restaraurant, bar, terrace, conference and ball rooms, wellness centre all this combined with the traditionally Mercure welcome and hospitality. Simply a great place to work.

Comfortable

Our 5-star hotel it's located in the heart of the city, with local inspired room design combined with state-of-the-art facilities, quick access to city centre and iconic places in Tetovo

Ardian Nazifi, Hotel Manager

Hotel extras

City center
Close to all tourist attractions
Mountain view
Private Parking
Family rooms

Our accommodation(s)

Room

Standard room with 1 double bed

2 pers. max
24 m² / 258 sq ft

Views: Mountain view or Courtyard View or City View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard room with 2 single beds

2 pers. max
23 m² / 247 sq ft

Views: Courtyard View or City View or Mountain view
Accessible room

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with one double bed.

2 pers. max
28 m² / 301 sq ft

Views: City View or Hills view or Mountain view or Courtyard View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with two single beds

2 pers. max
30 m² / 322 sq ft

Views: Mountain view or City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with 1 double bed and sofa

3 pers. max
40 m² / 430 sq ft

Views: Courtyard View or City View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite with 1 kingsize bed and Sofa

3 pers. max
53 m² / 570 sq ft

Views: Mountain view or Courtyard View or City View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite with 1 queensize bed, 2 single beds and sofa

4 pers. max
80 m² / 861 sq ft

Views: Courtyard View or City View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard room with 2 single beds

2 pers. max
23 m² / 247 sq ft

Views: Courtyard View or City View or Mountain view
Accessible room

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Tetovo

Avenue Marshall Tito
1200 TETOVO
Macedonia

GPS:42.007004, 20.980138

+389 44 511 276

TETOVO

Railway station

Access: 600 m / 0.37 mi 8 min walk / 2 min drive

FRESH MARKET

Tourist attraction

Access: 100 m / 0.06 mi 2 min walk

SHARENA DZAMIJA

Art and Culture

Access: 1.7 km / 1.06 mi 20 min walk / 6 min drive

TETOVSKI MUZEJ

Historic monument

Access: 1.8 km / 1.12 mi 22 min walk / 6 min drive

ARABATI BABA TEKE

Art and Culture

Access: 2.7 km / 1.68 mi 12 min walk / 11 min drive

BANJICE

Tourist attraction

Access: 2.8 km / 1.74 mi 35 min walk / 11 min drive

FORTRESS

Historic monument

Access: 5 km / 3.11 mi 1 hrs 20 min walk / 15 min drive

POPOVA SHAPKA

Ski area

Access: 21 km / 13.05 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

CANYON MATKA

Tourist attraction

Access: 36 km / 22.37 mi 33 min drive

CITY TRADE CENTRE

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 4 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Bar
Meeting rooms
100% Non Smoking Property
Room service

TBC

Non contractual photo

Our restaurant serves local and international dishes in a modern and carefully designed setting, open for parties and events, our team will serve you with care to ensure each visit is a great experience.

MALABALA RESTAURANT

Non contractual photo

TBC

Non contractual photo

Our bar offers you a modern and carefully designed setting, wide selection of drinks and carefully prepared meals.

BARENA

Non contractual photo

Barena is situated in the lobby warm ambience offering a wide selection of non-alcoholic and alcoholic drinks, light meals available

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 240 m² / 2583.336 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 160

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 58 reviews

TripAdvisor Rating 4.5/5 32 reviews

Very kind and friendly staff at the reception

Mu. S. Business - 3/3/2025 Confirmed reviews ALL

Reception Staff Top, Restaurant Malabana bad adress

Wander54777037517 Business - 2/12/2025 TripAdvisor review

Reception-Team very kind and professional Restaurant Malabana where the breakfast is, at least max a 3 Star Restaurant... - Poor service - Insufficient hygiene on the tables and at the buffet - Employee smokes a lot and you can smell it - Tables are unhygienic - Tea and coffee can only be filled in cardboard cups - No spoons at the buffet Can't imagine that this us normal for a restaurant...

Good stay

Aleks V. M. C. Business - 11/16/2024 Confirmed reviews ALL

Dear Alek C., We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

Chabb Business - 10/20/2024 Confirmed reviews ALL

Dear Csaba V., We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor Accor Experience

Clancey Couples - 10/5/2024 Confirmed reviews ALL

We came from Skopje by bus. The first stop the bus make is about 100 meters from the hotel then continues to the terminal which is a 10 min flat walk away. We had stayed at the Ibis in Skopje probably the best Ibis have stayed on in terms of hard and soft product so was looking forward to our stay at the Mercure Tetovo. Check in was good and due to my Platinum Level upgraded, given drink vouchers. The room we had was great. In the evening we decided to go to the rooftop bar/restaurant to have dinner and redeem our vouchers. When we tried to redeem our vouchers we were told the restaurant was not part of the hotel. Think this is rubbish as the in room is the same as the rooftop one. We're told to go down to 2nd floor restaurant which was on darkness, there was a staff member there but didn't know about the vouchers. Next went down to reception, lots of blank looks, eventually one of them rang a manager who apparently said we could have a soft drink. I then pointed out the conditions on the vouchers, "The invitation is only valid during your stay in the hotel above. All drinks except millesimes, (means vintage wines) champagne & spirits", which by their own conditions should include a beer or wine. So with that in mind asked for wine, the manager was again rung and after muck discussion apparently said could have a Heineken which was just petty as the cost of a glass of wine or beer is about the same. Gave up at this point, left a found a nice meal around the corner so the hotel missed out 2 dinners. The next morning went to breakfast, there was only one staff member on, a large tour group in so the poor girl was just overwhelmed as a consequence the food was not replenished and what was left was cold. The Mercure Tetovo could and should be a brilliant place to stay but seems to suffer from apathetic, disinterested management which means Frontline staff are undertrained, under valued thus "The Accor Experience" is very substandard. By contrast a short distance away the Ibis Skopje delivers a great experience, with real Macedonia pride evident such as when we redeemed our vouchers we were told just how good the local wine was with obvious pride, so would recommend staying there and do a day trip to Tetovo by by bus. Overall of the many 100s of Accor Hotels that we have stayed in around the World the Mercure Tetovo would rate the lowest. Again by contrast have been staying at The Mercure Tirana, the real Accor experience with outstanding customer service, something that the Mercure Tetovo needs to aspire to.

Dear Clancey J., Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Web-users rating

Other web-users rate our hotel

78 reviews 9.2/10 Location
114 reviews 7.7/10 Room
117 reviews 8.1/10 Service
71 reviews 7/10 Cleanliness
64 reviews 7.6/10 Breakfast
21 reviews 8.2/10 Vibe
17 reviews 2.7/10 Amenities
5 reviews 0/10 Wellness Area

7 reviews 9.1/10 Location
8 reviews 7.2/10 Room
12 reviews 8.1/10 Service
5 reviews 7.7/10 Breakfast

8 reviews 9.3/10 Location
9 reviews 7.3/10 Room
7 reviews 7.8/10 Service
5 reviews 7.7/10 Comfort
5 reviews 7/10 Cleanliness

8 reviews 7.1/10 Room
5 reviews 7.7/10 Service
6 reviews 7.4/10 Breakfast
6 reviews 7.1/10 Comfort
5 reviews 6.2/10 Food

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All our hotels in Tetovo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Tetovo 5 stars

Description

Hotel extras

Our accommodation(s)

Standard room with 1 double bed

Standard room with 2 single beds

Deluxe Suite with 1 kingsize bed and Sofa

Executive Suite with 1 queensize bed, 2 single beds and sofa

Standard room with 2 single beds

Hotel location

Access and transport

Hotel services

TBC

MALABALA RESTAURANT

TBC

BARENA

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby