Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 3,058 reviews

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Sofitel Singapore City Centre - Image 1
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9 Wallich Street, 078885 SINGAPORE, Singapore

Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Room 1

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Telephone
Fax +65 6428 5001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,058 reviews

TripAdvisor Rating  4.7/5  1,970 reviews

Very poor experience

TripAdvisor rating 1.0/5

Arenasssss TripAdvisor review

Bonjour Arenasssss, Thank you for sharing your feedback, and we deeply regret that your experience did not meet the high standards we strive to deliver. We sincerely apologise for the confusion and inconsistency you faced, and we understand how frustrating this must have been. We take your concerns very seriously, and we will be addressing the communication and training gaps you’ve highlighted with our team to ensure this does not happen again in the future. Our aim is to provide clear information about any policies, and we will look into better ways to communicate them to our guests in advance. Please be assured that this situation will be thoroughly reviewed to avoid similar occurrences going forward. We deeply regret that this experience has led you to reconsider returning, but we truly appreciate the time you’ve taken to provide us with your feedback. We hope you will allow us the opportunity to regain your trust in the future. À bientôt, Sofitel Singapore City Centre

Enjoyable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Hoi Yi L., Greetings from Sofitel Singapore City Centre! Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you back again very soon. Yours sincerely, Priscilla Osman Quality Manager

Comfortable and great stay

Customer review rating 4.5/5

H. T. K. Solo - Confirmed reviews ALL

Dear T. K. H., Greetings from Sofitel Singapore City Centre! We are delighted that you enjoyed your stay with us and that our service and food exceeded your expectations. We are especially delighted that the team at Racines went above and beyond to make sure your visit was special. We strive to ensure each guest receives the best possible service, as we know it is a key factor in a memorable stay. Thank you again for taking the time to share your thoughts with us, we truly appreciate it! We look forward to welcoming you back soon. Yours sincerely, Priscilla Osman Quality Manager

Very central, excellent stay.

Customer review rating 5.0/5

Mrs M. D. M. Couples - Confirmed reviews ALL

Dear Mrs M. D. M., Thank you for taking the time to complete our survey. We appreciate your kind compliments and are very proud of our team\'s dedication to making each and every guest stay so special! We look forward to your next visit with us at Sofitel Singapore City Centre! Warm regards, Priya Dass Quality

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Danish R., Thank you for taking the time to communicate your experience to us. Providing a comfortable and flawless stay for our guests is and always of paramount importance to our management team. However, it is clear from your comments that we have failed to achieve this. My Front Office Manager will be reaching out to you soon to address your feedback personally. Once again, my sincere apologies for the inconvenience caused and we certainly look forward to welcoming you back in the near future. Yours sincerely, Priscilla Osman Quality Manager

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Other web-users rate our hotel

  • 993 reviews 9.7/10 Location
  • 1,270 reviews 8.5/10 Room
  • 1,884 reviews 8.9/10 Service
  • 12 reviews 7.8/10 WiFi
  • 547 reviews 9/10 Vibe
  • 528 reviews 8.2/10 Food
  • 464 reviews 7.2/10 Breakfast
  • 453 reviews 8.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.