Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,226 reviews

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399 Little Lonsdale Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Meeting rooms & events facilities.

  • Pretty Boy Bar & Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

Our accommodation(s)

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Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Telephone
Fax +61 3 9929 8858

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,226 reviews

TripAdvisor Rating  4.0/5  322 reviews

Customer review rating 5.0/5

Georges G. Couples - Confirmed reviews ALL

Bien situé offre des plus il faudrait que je mentionne l'accueil attentif du personnel et la joie d'être guidé par un personnel parlant le français

Customer review rating 3.0/5

Barron W. Families - Confirmed reviews ALL

We booked 2 delux king rooms (months in advance) for our 5 day/4night stay in Melb hoping to enjoy being very central. A room for our teen daughters and ourselves. Staff were surprised on check in and had only allocated one room so had to find us a room immediately. The hotel was full. They gave us a handicap room which was fine, nice large room. (Not the ambiance I was looking for but…) Then the shower flooded across the tiles (if that’s possible!) and pooled around the toilet area. Our holiday was beginning with a disaster. The space to hang my longer dresses was size of a cupboard for shirts. TV welcome and card had my name backwards. Disappointed. They changed our room the next day but we lost a lot of time just having to pack and repack. They told us to be out of our room by 10am but couldn’t book us into next room until 2pm, it was messy and communication was bad. Hugely disappointed. Looking at Hilton Group now. Loved the hotel, its facilities, its proximity to where we needed to be. Food was great. But the experience left a bad impression. Our daughter is at Vic Uni and we travel 4-5 times a year to see her. We had hoped Novotel would be our spot.

Customer review rating 4.0/5

Czarina B. Friends - Confirmed reviews ALL

The room was clean and bed was comfy. The staffs were friendly and helpful. Overall, it was a good stay and the hotel is in a very good location.

Customer review rating 4.5/5

Guldana R. Families - Confirmed reviews ALL

Hotel was very clean and quiet. Only minus was no coffee pod machine in room.

Dear Mrs. Guldana R., Thank you so much for your kind and thoughtful feedback! We are absolutely delighted to hear that you had such a great experience during your stay with us. It truly brings us joy to know that we were able to make your visit a memorable one. Having you as our guest was a real pleasure, and your appreciation means the world to our team. It’s guests like you who inspire us to continue delivering the warm, attentive service we take so much pride in. We can\'t wait to welcome you back on your next visit to Novotel & Ibis Melbourne Central! Warmest regards, Baits Gerard Night Audit Manager Novotel & Ibis Melbourne Central

Customer review rating 4.5/5

Reinard A. Friends - Confirmed reviews ALL

The stay was good. There was a last minute change and I called up the hotel to change the bedding and they were very accommodating in confirming the change for me. I did put in a request for earlier check in if it was possible. I came around 11.30 and the initial lady that I came to was lovely but she didn’t even ask for a name or check and told me the room was not ready and would keep my bags. The front office manager was very accommodating and lovely throughout check-in and check-out! Would definitely come back!

Dear Reinard A., We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager Novotel Melbourne Central

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Other web-users rate our hotel

  • 1,065 reviews 9.7/10 Location
  • 1,399 reviews 7.6/10 Room
  • 1,235 reviews 8.2/10 Service
  • 13 reviews 7.5/10 WiFi
  • 523 reviews 8.4/10 Cleanliness
  • 317 reviews 7.4/10 Breakfast
  • 224 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.