Pullman Melbourne On The Park 5 stars

Customer review rating (ALL Rating) 4.6/5 5,351 reviews

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192 Wellington Parade, 3002 MELBOURNE, Australia

Description

Hotel extras

  • Located opposite the Melbourne Cricket Ground and Rod Laver Arena

  • Short walk, train or tram to Melbourne's bustling CBD.

  • Award winning renovation of hotel rooms and suites

  • Swimming pool, relaxation services, and fitness centre

  • The Cliveden Bar and Dining, open breakfast, lunch and dinner.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Telephone
Fax +61 3 9419 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIVEDEN BAR & DINING

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,351 reviews

TripAdvisor Rating  4.0/5  1,579 reviews

Certificate of excellence 2024

Another perfect stay in an excellent hotel in Melbourne

TripAdvisor rating 5.0/5

Peter L Couples - TripAdvisor review

Excellent breakfast.

Customer review rating 4.5/5

Steve H. Families - Confirmed reviews ALL

Dear Steve, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Sincerely, Eliza Stewart Guest Experience Executive

Great hotel magnificent view of the city , easy access to Melbourne’s attractions. Excellent service.

TripAdvisor rating 5.0/5

juliechad56 Couples - TripAdvisor review

Dear Julie, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. We hope to see you again soon! Kind regards, Eliza Stewart Guest Experience Executive

Well located to go to the footy

Customer review rating 2.5/5

Bianca N. G. Couples - Confirmed reviews ALL

Dear Bianca, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I want to sincerely apologise for the series of inconveniences you experienced during your stay, especially as it was meant to be a special occasion. I completely understand your frustration regarding the delays with your room and the confusion surrounding your bags. It’s unacceptable that when you arrived at 2:15 PM, your room was not ready, and the situation was not communicated effectively. I regret that after waiting for over an hour, you were placed in a different room, only to find that your bags were not delivered as expected. The difficulty in reaching reception and the inconvenience of having to walk back to find your bags added to the frustration, and I deeply apologise for this experience. I also recognise that such an experience does not reflect the value you should receive, especially for a price of $415. I’m glad to hear that breakfast met your expectations, but I truly regret that the rest of your anniversary stay did not. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eliza Stewart Guest Experience Executive

Very Disappointing Stay

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept my sincerest apologies for the issues you encountered during your time with us. I regret that you were provided with incorrect information by our team and that the hotel appeared understaffed. This is certainly not the level of service we strive to provide, and I understand how frustrating this must have been for you. I also apologise for the condition of the room amenities, particularly the conditioner running out, the poor quality of the pillows, and the lack of storage space. These are all areas that should have been thoroughly checked prior to your arrival, and I am sorry we fell short in these areas. Regarding parking, I regret that the information provided was incorrect, and I understand how that would add to your frustration. While I’m glad you found our location convenient for visiting the MCG and Rod Laver, I completely understand your decision not to return based on the issues you experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eliza Stewart Guest Experience Executive

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Other web-users rate our hotel

  • 1,477 reviews 9.4/10 Location
  • 2,707 reviews 8.6/10 Room
  • 2,713 reviews 8.8/10 Service
  • 12 reviews 6.8/10 WiFi
  • 868 reviews 8.6/10 Breakfast
  • 806 reviews 8.3/10 Amenities
  • 759 reviews 6.8/10 Food
  • 729 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.