Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,271 reviews

Novotel Guwahati GS Road - Image 1
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Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,271 reviews

TripAdvisor Rating  4.6/5  897 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Arvin K. S. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We’re glad to hear you had a good stay and found the room to be of a good standard. It\'s great that you appreciated the friendly and hospitable staff as well. We understand that the location might have been a bit far from the airport, and we appreciate your insight. We hope to have the pleasure of welcoming you again and providing an even more comfortable stay with more time to enjoy our facilities! Sincerely, Manmeet SINGH General Manager

Great stay

Customer review rating 4.0/5

Nth Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We\'re so glad to hear you had a great stay with us, as always. We sincerely apologize for the inconvenience regarding the smoking-room request. We’ll certainly work on improving our communication to ensure all preferences are noted seamlessly during the booking process. We truly appreciate your understanding and look forward to welcoming you back soon! Sincerely, Manmeet SINGH General Manager

Poor Hospitality

Customer review rating 2.0/5

Ankit Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to encounter such an unpleasant situation after a long day of travel, and we truly regret that your initial concerns were not addressed promptly. While we\'re glad to hear that our housekeeping team acted quickly to resolve the issue, we completely understand your disappointment and can assure you that this is not the standard of service we strive to provide. Your feedback is valuable, and we will work with the team to ensure better attention to guest concerns in the future. I would appreciate if you could share your contact details for us to discuss this in more detail. We hope you will give us another opportunity to offer you a more pleasant and comfortable experience in the future. Sincerely, Manmeet SINGH General Manager

Well Located, Good Breakfast

Customer review rating 5.0/5

Rajiv S. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We\'re glad to hear that you had a nice experience and enjoyed our convenient location and breakfast. We appreciate you taking the time to share your thoughts, and we look forward to welcoming you back for another great stay! Sincerely, Manmeet SINGH General Manager

Good service

Customer review rating 4.5/5

Sanjay S. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We’re thrilled to hear that you enjoyed our excellent service. We apologize for the delay at check-out due to having only one staff member at the reception. We truly appreciate your understanding, and we’ll work on ensuring a quicker process in the future. We look forward to welcoming you again soon! Sincerely, Manmeet SINGH General Manager

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Other web-users rate our hotel

  • 345 reviews 9/10 Location
  • 931 reviews 8.1/10 Room
  • 2,702 reviews 9.2/10 Service
  • 15 reviews 8.9/10 WiFi
  • 1,120 reviews 9/10 Food
  • 426 reviews 7.8/10 Cleanliness
  • 322 reviews 9.4/10 Vibe
  • 307 reviews 9.1/10 Breakfast

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