Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 601 reviews

Best price
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Novotel Bangkok Sukhumvit 20 - Image 1
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Novotel Bangkok Sukhumvit 20 - Image 4
19/9 Sukhumvit 20, Klong Toey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

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Room 1

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Telephone
Fax +66 2 009 4900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  601 reviews

TripAdvisor Rating  4.6/5  2,344 reviews

Peaceful and Memorable

TripAdvisor rating 5.0/5

Thura K TripAdvisor review

Great stay

Customer review rating 5.0/5

Collin C. Business - Confirmed reviews ALL

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

JUST BOOK IT!

TripAdvisor rating 5.0/5

LondonMummmy TripAdvisor review

Dear LondonMummmy, Thank you so much for your fabulous review! We're thrilled to hear you enjoyed our beds, facilities, gym, pool, and pool bar, as well as the coffee and breakfast! It's wonderful to know our location near EMsphere and Terminal 21 added extra convenience to your stay. Your kind recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon for another great stay! Warm regards, Kanta Hanvesakul Resident Manager

Need maintenance

Customer review rating 3.5/5

Ccy Business - Confirmed reviews ALL

Dear Mr. Y., Thank you for taking the time to share your recent experience with us. Please accept our sincere apologies for the inconveniences you encountered during your stay. We’re truly sorry to hear about the condition of the rain shower, water pressure, and the initial cleanliness of the room. This is certainly not the standard we aim to provide, and we will be addressing these matters with our housekeeping and maintenance teams immediately to ensure improvements are made. Additionally, we understand your disappointment regarding the bed setup. While we always do our best to honor bed type preferences, we regret that we were unable to provide the king-size bed as booked. We apologize for this shortcoming and will review our room assignment procedures to prevent this from happening again. Thank you again for bringing these issues to our attention and giving us the opportunity to correct them during your stay. We hope to have the chance to welcome you back and provide you with a much improved experience. Warm regards, Kanta Hanvesakul Resident Manager

Just Go for this Outstanding Hotel! its a 100/100

TripAdvisor rating 5.0/5

Pallavi P TripAdvisor review

Dear Pallavi P, Thank you so much for this absolutely heartwarming review! We’re truly thrilled to hear that your stay with us was such a memorable experience for you and your family. It’s wonderful to know that you enjoyed every aspect of your stay, from our warm and helpful team, to the speedy check-in and check-out, spacious and comfortable rooms, delicious breakfast especially for your kid :), and the relaxing rooftop and pool views. We’re especially happy to hear our location and tuk-tuk service made getting around Bangkok convenient for you. Your kind words and recommendation mean the world to us, and they inspire our team to keep delivering outstanding service every day. We can’t wait to welcome you and your family back for another amazing stay in the near future! With warm regards, Kanta Hanvesakul Resident Manager

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Other web-users rate our hotel

  • 956 reviews 9.1/10 Location
  • 1,131 reviews 8/10 Room
  • 1,391 reviews 9/10 Service
  • 15 reviews 6.7/10 WiFi
  • 605 reviews 9.1/10 Food
  • 594 reviews 9/10 Breakfast
  • 549 reviews 7.7/10 Cleanliness
  • 325 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.