Novotel Madrid Center 4 stars

Name: Novotel Madrid Center - Hotels in Madrid | Accorhotels.com 56 - ALL
Address: O Donnell 53, MADRID, 28009, ES
Telephone: +34912214060
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 4,035 reviews

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O Donnell 53, 28009 MADRID, Spain

Novotel Madrid Center

Hotel that makes every moment matter

Novotel Madrid Center is in Madrid Salamanca district, close to Metro stops and 219 yards from the bus line to Adolfo Suarez Madrid-Barajas Airport. Just 8 minutes walk from Retiro Park, this elegant hotel has free WiFi throughout the property. The rooms are modern and the conference rooms offer state-of-the-art technology and different adaption and capacity options designed for all kinds of events.

Madrid is a vibrant, cosmopolitan, welcoming and friendly city, with a long cultural legacy combined with the cutting-edge. Its location and extensive transport infrastructure make the city the perfect destination for business and leisure. In the heart of the Salamanca district, Novotel Madrid Center is close to the city center, Retiro Park and 2 mins from the WiZink Center. Goya and O'Donnell metro stations are also less than 5 mins away.

Enjoy Madrid, one of the world's most cosmopolitan cities, at the Novotel Madrid Center hotel, adapted for your needs. This city is pure magic. Discover its people and nightlife in the Malasaña and La Latina districts - you're bound to love them!

"Hi! My team & I have been awaiting your arrival. It's important to us to share this space with you. You'll love it, trust me! Enjoy this experience in complete safety."

Hotel Manager

Hotel extras

Family Rooms with WIFI and air-conditioning
Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.
Telemedicine service with free access to medical teleconsultations.
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Room

Standard Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Standard Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)

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Fees and taxes included

1 night | 1 adult

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Room

Standard Room with queen-size bed and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Standard Room with twin beds and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Standard room with a queen-size bed and 2 free children beds

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

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Room

Superior Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Executive Room with queen-size bed and lounge area

4 pers. max
50 m² / 538 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Executive Room with terrace

4 pers. max
50 m² / 538 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

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Room

Superior Suite with king-size bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

+34 912 21 40 60

ATOCHA

Railway station

Access: 3.6 km / 2.24 mi 25 min walk / 8 min drive

PARQUE EL RETIRO

Tourist attraction

Access: 600 m / 0.37 mi 10 min walk / 3 min drive

MILLA DE ORO

Tourist attraction

Access: 1 km / 0.62 mi 5 min walk / 1 min drive

MUSEO THYSSEN

Museums

Access: 3 km / 1.86 mi 20 min walk / 8 min drive

CASINO GRAN MADRID

Casino

Access: 3 km / 1.86 mi 20 min walk / 7 min drive

MUSEO DEL PRADO

Museums

Access: 3 km / 1.86 mi 20 min walk / 8 min drive

GRAN VÍA

Tourist attraction

Access: 3.5 km / 2.17 mi 25 min walk / 10 min drive

MERCADO SAN MIGUEL

Tourist attraction

Access: 4 km / 2.49 mi 25 min walk / 10 min drive

TEATRO REAL

Opera/symphony/concert hall

Access: 5 km / 3.11 mi 30 min walk / 10 min drive

ZOO MADRID

Zoo

Access: 8.5 km / 5.28 mi 18 min drive

PARQUE ATRACCIONES

Amusement park

Access: 10 km / 6.21 mi 1 hrs walk / 25 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Meetings & Events

Number of Meeting Room: 23
Surface of the largest room: 800 m² / 8611.12 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 600

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 4,035 reviews

TripAdvisor Rating 4.2/5 2,670 reviews

you deserve better

Javier J 4/9/2025 TripAdvisor review

2 to 3 star french tourist class, mediocre chain hotel at best…and thats only because of location. Uncomfortable spring beds, no shower pressure, hit or miss on cleanliness and front desk service. Very loud cleaning service in hallways and adjacent rooms, making it hard to rest. Loud banging noises, dragging furniture and audible chatter. Very thin walls in some rooms that have walls so thin they shake during cleaning process. Lock your door because of frequent mistakes on knocking once and opening door simultaneously, with or without do not disturb sign posted. Expensive parking if you are driving. Limited TV channels, outdated TVs, at times tiny. Many rooms with windows facing a patio of buildings offering no light, no access to fresh air, cave like atmosphere. Outdated and very basic and dark furniture. Very hot synthetic and hot bedding, worn out, over used towels. Total lack of attention to detail in rooms (moldy silicone in shower areas, etc) Hit or miss on food quality, terrible service in restaurant and roof deck. Restaurant, bar and lobby in basement with overwhelming perfume scent fron scent difusers to hide overall stench of sewer pipes.

Perfect location

Aya F. Friends - 4/4/2025 Confirmed reviews ALL

Dear Aya, Thank you for your kind words regarding our location and staff service. We are delighted to hear that you felt welcomed and appreciated the professionalism of our team. Your recommendation means a lot to us. Best regards, Novotel Madrid Center

Great stay !

Timothy A. F. Business - 3/31/2025 Confirmed reviews ALL

Dear Timothy, Thank you for your kind words regarding your recent stay. We are thrilled to hear that our staff\'s pleasant and helpful nature has contributed to your positive experiences with us. Best regards, Novotel Madrid Center

Convenient and comfortable

Mary Couples - 3/30/2025 Confirmed reviews ALL

Dear Mary, Thank you for your positive feedback! We are glad to hear that your stay was comfortable. We appreciate your suggestions regarding bathroom amenities and climate control instructions, and will take them into consideration for future improvements. Best regards, Novotel Madrid Center

Thanks for the great service

Timothy F 3/28/2025 TripAdvisor review

I love staying here, and do so, often for work. The entire staff is so genuinely friendly, and helpful. The receptionist’s desk, are so warm, and welcoming. With the concierge, I’ve received generous suggestions re restaurants, times, directions, etc. And the eat in bar, is just plain fun for my associates and myself . As a business traveler, I recommend Novotel Madrid City Center, wholeheartedly. Enjoy

Thank you for your complimenting a review of your stay with us Timothy and for highly recommending our hotel. We were really happy to read that you have enjoyed your stay and it is always a rewarding experience for the Hotel staff to know that the services we provided to our guests are very much appreciated. We look forward to welcoming you again in the near future. Customer Care @NovotelMCenter

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

1,759 reviews 9.1/10 Location
2,110 reviews 7.1/10 Room
2,036 reviews 9/10 Service
51 reviews 3.8/10 WiFi
1,274 reviews 5.8/10 Comfort
1,099 reviews 8.8/10 Breakfast
752 reviews 7.7/10 Cleanliness
463 reviews 4.1/10 Value

574 reviews 9.2/10 Location
663 reviews 7.2/10 Room
670 reviews 9.2/10 Service
7 reviews 2.2/10 WiFi
406 reviews 5.7/10 Comfort
359 reviews 8.8/10 Breakfast
244 reviews 8.2/10 Cleanliness
130 reviews 4.5/10 Value

119 reviews 9/10 Location
198 reviews 7.2/10 Room
226 reviews 9.3/10 Service
6 reviews 2.6/10 WiFi
119 reviews 9/10 Breakfast
103 reviews 5.1/10 Comfort
67 reviews 7.3/10 Cleanliness
33 reviews 3.9/10 Value

168 reviews 8.8/10 Location
227 reviews 6.6/10 Room
228 reviews 8.8/10 Service
137 reviews 5.2/10 Comfort
81 reviews 8.7/10 Breakfast
78 reviews 7.5/10 Cleanliness
53 reviews 3.9/10 Value

43 reviews 9.3/10 Location
53 reviews 7.1/10 Room
66 reviews 9.2/10 Service
22 reviews 7.8/10 Cleanliness
20 reviews 9/10 Breakfast
6 reviews 7.5/10 Bar
6 reviews 4/10 Value
6 reviews 3.4/10 Pool

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Madrid Center 4 stars

Description

Hotel extras

Our accommodation(s)

Standard Room with queen-size bed

Standard Room with twin beds

Hotel location

Access and transport

Hotel services

EAT BAR

EAT BAR

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby