Description
Hotel extras
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5-star hotel perfect for business and leisures trips
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Variety of rooms with modern equipment and artistic design
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Meals are created by Chefs with enthusiasm and care
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Delightful infinity swimming pool, luxury Spa and Fitness
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Conveniently located near lively shopping malls in Hai Phong
Our accommodation(s)
Page 1 out of 2, Room 1 : Superior Room with 1 King-Size Bed , Room 2 : Superior Room with 2 Single Beds
Room
Superior Room with 1 King-Size Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
Deluxe Suite Room with 1 King-size Bed, Privilege Lounge Access
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Presidential Suite
- 4 pers. max
- 135 m² / 1453 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
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Studio
Studio Apartment with 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Studio
Studio Apartment with 2 Single Beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Apartment
1 Bedroom Apartment
- 4 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Apartment
Standard 2 Bedroom Apartment
- 6 pers. max
- 61 m² / 656 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Deluxe 2 Bedroom Apartment
- 6 pers. max
- 69 m² / 742 sq ft
- Bedding 2 x King size bed(s)
- Views: City View
Apartment
Standard 3 Bedroom Apartment
- 6 pers. max
- 95 m² / 1022 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Apartment
Deluxe 3 Bedroom Apartment
- 6 pers. max
- 116 m² / 1248 sq ft
- Bedding 3 x King size bed(s)
- Views: City View
Hotel location
Mercure Hai Phong
12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam
GPS:20.851027, 106.687793
Access and transport
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HAI PHONG MUSEUM
Historic monument
Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive
DO SON
Tourist attraction
Access: 20 km / 12.43 mi 30 min drive
CAT BA ISLAND
Tourist attraction
Access: 40 km / 24.85 mi 1 hrs drive
HA LONG BAY
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
THE LU WALKING STREET
Other attractions
OPERA HOUSE
Opera/symphony/concert hall
SONO BELLE GOLF
Golf course
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AN BIEN
Lake
Access: 500 m / 0.31 mi 7 min walk / 1 min drive
THIEN VAN
Mountain
DO SON
Beach area
HA LONG
Bay
CAT BA
Beach area
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AEON MALL
Shopping centre/mall
Access: 0 m / 0 mi 3 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FLAME GRILL & BAR
The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.
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CUPPA GOURMET CAFE
Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.
Non contractual photo
Breakfast
Pool
Non contractual photo
The rooftop pool is also an ideal place for entertaining events, pool party, game shows, fashion show and label brand event
Fitness center
Located on the 28th floor, the fitness center provides state-of-the-art workout facilities with a view. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.
Spa
Bloom Spa provides comfortable and relaxing wellness moments on the 28th floor of Mercure Hai Phong. Invigorating massage services are delivered with signature fragrance oil and leave guests feeling energized, refresh and glowing.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 200 m² / 2152 sq ft
- Maximum seats capacity
- 140
- Maximum capacity for banquets
- 100
Weddings
Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.
Our guest reviews
Narrow road at hotel gate
Customer review rating 2.0/5
Nguyen Business - Confirmed reviews ALL
Dear Valued Guest, Thank you for sharing your feedback with us. We are truly sorry to hear that certain aspects of your stay did not meet your expectations. Some structural elements, such as the entrance and bathroom size, are fixed and not easily changeable, but we sincerely appreciate your understanding. Regarding the elevator speed and air conditioning, we will conduct thorough inspections and take necessary actions to ensure a more comfortable experience for your next stay. We also noticed your lower rating for our environmental initiatives, though we strive to implement eco-friendly practices. If you experienced any inconvenience or have suggestions on how we can further improve in this area, we would love to hear your thoughts. We truly appreciate your feedback, as it helps us enhance our services. We hope to have the opportunity to welcome you again and provide a better stay. Best regards, Linh Chi (Candy) Guest Experience Manager Mercure Hai Phong
Central location
Customer review rating 4.0/5
Diana Families - Confirmed reviews ALL
Dear valued guest, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned, and we are searching for a suitable solution to upgrade wireless network quality. Again, we thank you for sharing your feedback and hope to have you as our guest in the future. With kind regards, Linh Chi (Candy) Guest Experience Manager
Well located
Customer review rating 4.0/5
Darren N. Business - Confirmed reviews ALL
Dear valued guest, Thank you for taking the time to leave a review. We are delighted to hear that you had a pleasant experience at our hotel. We are constantly striving to provide the best service possible, therefore, if there is anything we can improve to enhance your experience and earn your highest rating, please let us know. Your feedback is invaluable to us. We look forward to welcoming and serving you again in the future. Best regards, Linh Chi (Candy) Guest Experience Manager
Good stay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Dear valued guest, Thank you for taking the time to leave a review. We are appreciated your patience and delighted to hear that you had a pleasant experience at our hotel. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned, we are searching for a suitable solution to upgrade air-conditioner quality. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We look forward to welcoming and serving you again in the future. Best regards, Linh Chi (Candy) Guest Experience Manager
I will be back !! Good Service!! Good taste at hotel's restaurant
TripAdvisor rating 5.0/5
Ngọc N TripAdvisor review
Dear ThanhNgoc95vn, Thank you very much for sharing your wonderful feelings about the cuisine at the restaurant. We always put the sophistication in each dish first to bring the most delicious and memorable experience. Our kitchen team will be very happy to know that you are satisfied. We are proud of the dedication and enthusiasm of the staff, and is very happy to know that you feel this throughout your time at the restaurant. Positive feedback like yours is a great motivation for us to constantly improve our services. Hope to welcome you again in the near future! Best regards, Linh Chi (Candy) Guest Experience Manager
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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141 reviews
9.2/10
Location
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239 reviews
7.9/10
Room
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304 reviews
9.3/10
Service
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124 reviews
8.9/10
Cleanliness
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104 reviews
9.1/10
Food
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94 reviews
5.8/10
Comfort
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88 reviews
9.2/10
Breakfast
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27 reviews
4.8/10
Wellness Area
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35 reviews
9/10
Location
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62 reviews
7.2/10
Room
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82 reviews
8.8/10
Service
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29 reviews
9/10
Cleanliness
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28 reviews
9.1/10
Breakfast
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17 reviews
5.7/10
Comfort
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13 reviews
9.1/10
Location
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24 reviews
7.5/10
Room
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24 reviews
9.2/10
Service
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17 reviews
8.9/10
Cleanliness
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13 reviews
5.4/10
Comfort
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7 reviews
8.7/10
Value
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5 reviews
9.3/10
Breakfast
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9 reviews
9.2/10
Location
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19 reviews
7.4/10
Room
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23 reviews
9/10
Service
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11 reviews
9/10
Cleanliness
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8 reviews
5.4/10
Comfort
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6 reviews
9.3/10
Breakfast
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6 reviews
5.5/10
Amenities
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5 reviews
9.3/10
Food
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11 reviews
9.1/10
Location
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17 reviews
7.1/10
Room
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20 reviews
9.4/10
Service
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11 reviews
8.6/10
Cleanliness
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7 reviews
8.8/10
Breakfast
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6 reviews
5.7/10
Comfort
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