Balthazar Hotel&Spa Rennes-MGallery 5 stars

Customer review rating (ALL Rating) 4.9/5 1,389 reviews

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Balthazar Hotel&Spa Rennes-MGallery - Image 1
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19 Rue Marechal Joffre, 35000 RENNES, France

Description

Hotel extras

  • A peaceful haven in the city center

  • Suites and apartments

  • Restaurant gastronomique

  • Nuxe Spa with hammam, sauna and relaxation pool

  • Cocktail bar

Our accommodation(s)

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Room 1

Hotel location

Balthazar Hotel&Spa Rennes-MGallery

19 Rue Marechal Joffre
35000 RENNES
France

GPS:48.108458, -1.677809

Telephone
Fax +33 2 99 32 32 32

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La table de Balthazar

Benjamin Jourdren places importance on developing recipes using simple products. By enhancing the products, Benjamin Jourdren values and respects local suppliers who provide our daily supplies.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  1,389 reviews

TripAdvisor Rating  4.7/5  1,424 reviews

Certificate of excellence 2024

Always great!

Customer review rating 4.5/5

Mike C. Couples - Confirmed reviews ALL

Dear Sir C., We very much appreciate your comments regarding your stay at the Balthazar Hôtel & Spa Rennes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Ferreira-Léal General Manager

Well located, experience could have been better

Customer review rating 2.5/5

John H. Business - Confirmed reviews ALL

Dear Mr. H., Thank you very much for taking the time to share your impressions following your stay with us. We are pleased to hear that you enjoyed our location and the quality of our breakfast. However, we regret that some aspects of your experience did not meet your expectations. We have noted your comments regarding the room size and the noise from the street, as well as your feedback on the minibar, gym, and spa. We are currently exploring ways to improve these facilities to provide our guests with greater comfort and tranquility. We are also sorry to hear that our team’s customer service did not fully meet your expectations. Please rest assured that we will be implementing additional training to enhance this aspect and ensure a more attentive and personalized service in the future. Regarding the cleanliness of the rooms, we would like to inform you that we are in the process of replacing the carpets in our rooms to improve the comfort and aesthetics of the property. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you again and provide you with an experience that fully meets your expectations. Best regards, Pierre Ferreira-Léal General Manager

Top staff

Customer review rating 5.0/5

Michiel Business - Confirmed reviews ALL

Dear Sir, We sincerely thank you for your exceptional feedback following your stay at the Balthazar & Spa in Rennes. We are delighted to hear that you had such a pleasant experience and that our team was able to contribute to making your stay unforgettable with their kindness and helpfulness. Your satisfaction is our priority, and we are especially touched by your kind comments regarding the welcome, breakfast, and cleanliness of the hotel. We are also pleased to know that your Platinum status in the ALL loyalty program enhanced your experience. We would be honored to welcome you again during your next visit to Rennes. In the meantime, we thank you once again for your trust and for recommending both our hotel and the ALL loyalty program. Best regards Pierre Ferreira-Léal General Manager

Great service, stay and location to city centre

Customer review rating 5.0/5

Melody R. Couples - Confirmed reviews ALL

Dear Madam R., A big thank you for your kind words! We are delighted that you had an enjoyable stay at the Balthazar & Spa. Your satisfaction is our greatest reward. We are glad that our spa contributed to your well-being and allowed you to fully relax. Additionally, we are happy to know that our valet service made your arrival and departure smoother by taking care of your vehicle. We would be thrilled to welcome you back during your next visit to Rennes. We hope to see you again soon! Warm regards, Pierre Ferreira-Leal General Manager

Great hotel, great city

TripAdvisor rating 5.0/5

PeterLeicester Couples - TripAdvisor review

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Other web-users rate our hotel

  • 386 reviews 9.2/10 Location
  • 536 reviews 8.4/10 Room
  • 1,008 reviews 9.5/10 Service
  • 290 reviews 8.7/10 Wellness Area
  • 286 reviews 9.7/10 Vibe
  • 280 reviews 8.8/10 Breakfast
  • 269 reviews 8.5/10 Food
  • 248 reviews 8.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.