Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.9/5 2,224 reviews

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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

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Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mortimer's

Make the moments count at Mortimer's. A modern take on a gin bar with a nod to the glamour and service of old school hotels, Mortimer's is a welcoming lunch and dinner space designed for relaxing with a great drink in hand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,224 reviews

TripAdvisor Rating  3.7/5  916 reviews

Check in experience

TripAdvisor rating 3.0/5

Topas P TripAdvisor review

Beautiful hotel & nice facilities. Might be bit more mindfull staff taking care of the late night arrival. I was coming from delayed flight & arrived in the hotel at 02.00 am very tired & sleepy. I got my room key(#1203 ) from reception but when I check in to the room, other guest was there. l need to came back down to reception for them to find another room. Still very confusing the reason why & no compensation anyway.

Convenient and very comfortable

Customer review rating 4.5/5

Glenn H. Couples - Confirmed reviews ALL

We were looked after very well. All staff were pleasant, polite and helpful. Narmatha, the Portfolio Reservations Team Leader, resolved an issue before we arrived and I really appreciated her action. Room was very comfortable and breakfast and dinner in restaurant was very pleasant.

Great location, gross room

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Bathroom was dated and gross. Floors hadn't been vacuumed properly from previous visitor as hair ties were found on the ground that weren't mine. Advertised that you have overnight room service, but you actually don't. Shower inside the bath. Front customer service were fantastic which is the only redeeming quality.

Well located, excellent staff, very happy with everything available.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff helped right from the start to make our stay comfortable and relaxing.

Very helpful staff

Customer review rating 5.0/5

Simone S. Business - Confirmed reviews ALL

I recently had a work layover and had the pleasure of staying at the hotel. The room was clean, comfortable and well appointed. The location was fabulous giving me easy access to trams, St Kilda beach and the South Melbourne markets. Staff were amazingly helpful and friendly.

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Other web-users rate our hotel

  • 662 reviews 8.4/10 Location
  • 1,478 reviews 5.2/10 Room
  • 1,180 reviews 7.7/10 Service
  • 57 reviews 2.5/10 WiFi
  • 660 reviews 5.1/10 Comfort
  • 558 reviews 4.9/10 Cleanliness
  • 374 reviews 4.1/10 Vibe
  • 309 reviews 7.8/10 Breakfast

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