Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,244 reviews

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Novotel Sydney Parramatta - Image 1
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350 Church Street, 2150 PARRAMATTA, Australia

Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Room 1

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Telephone
Fax +61 2 9630 0757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,244 reviews

TripAdvisor Rating  3.6/5  1,362 reviews

very welcoming team

Customer review rating 4.0/5

Colin M. Business - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

well located but!

Customer review rating 2.5/5

Peter P. Couples - Confirmed reviews ALL

Dear Peter, Thank you very much for sharing your feedback following your stay with us. We\'re glad to hear that your room and check-in were up to standard. However, I am sorry to learn the dining experience we provided fell below expectation. This definitely isn’t the level of service we aim for, and we’ll be addressing this with the team to make sure it doesn’t happen again. We understand how frustrating it must have been, especially when room service was still being provided. It is always our hope that our guests leave the hotel after having a positive experience, however, it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience. Thank you again for taking the time to provide this valuable feedback and for bringing this to our attention. I hope we have the opportunity to better serve you when next you visit Sydney. Kind regards, Lynecee Purificacion Assistant Manager

Great Location/Friendly Staff

Customer review rating 5.0/5

Vgw111 Couples - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

Brilliant Accomodation

Customer review rating 5.0/5

Leanna M. Families - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

Great location

Customer review rating 3.5/5

Garth T. Couples - Confirmed reviews ALL

Dear Garth T., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for drawing to my attention to the bathroom and ceiling issues in the room, rest assured I will pass this to our maintenance team to investigate. I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Henry Chen, Assistant Manager

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Other web-users rate our hotel

  • 844 reviews 9/10 Location
  • 1,559 reviews 5.2/10 Room
  • 1,164 reviews 7.7/10 Service
  • 12 reviews 5.6/10 WiFi
  • 724 reviews 4.6/10 Comfort
  • 584 reviews 4.9/10 Cleanliness
  • 339 reviews 3.5/10 Amenities
  • 321 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.