Cures Marines Hotel & Spa Trouville MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 2,290 reviews

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Description

Hotel extras

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

Our accommodation(s)

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Room 1

Hotel location

Cures Marines Hotel & Spa Trouville MGallery

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
France

GPS:49.366521, 0.07843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, the restaurant La Galerie offers a tasty cuisine centred on naturalness and well being.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,290 reviews

TripAdvisor Rating  4.5/5  2,026 reviews

Certificate of excellence 2024

Great service and excellent amenities

Customer review rating 5.0/5

Jo Friends - Confirmed reviews ALL

terrible customer service

Customer review rating 0.5/5

Izabela Families - Confirmed reviews ALL

Best hotel stay ever. Friendliest staff in the world.

TripAdvisor rating 5.0/5

devonh844 TripAdvisor review

Dear Guest, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I am delighted to read that we contributed to the enjoyment of your Normand getaway. It is always a pleasure to receive a positive comment, especially regarding the hotel experience, our restaurant and the friendliness of our staff. Please rest assured that I will share your kind words with the entire team, and especially with Capucine, as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We are honoured to have gained your loyalty and hope to see you back among us very soon to share another exceptional experience. Yours sincerely, Annaëlle Hautbois - Room Division Manager

Perfect

TripAdvisor rating 5.0/5

Elise R Families - TripAdvisor review

Dear Madam, Thank you so much for your wonderful review and for your recommendation ! It is an absolute pleasure to read your comment, and in the name of all the Teams, I would like to thank you very much! We are looking forward to welcoming you soon. Best Regards, Annaëlle Hautbois - Room Division Manager

Nice hotel but subpar service

Customer review rating 3.0/5

Catherine T. Families - Confirmed reviews ALL

Dear Madam t., We have duly noted your repeated comments regarding your stay at our establishment: first published on our website, and then 2 times on Google and TripAdvisor. We are sincerely sorry to learn that we were unable to meet your expectations despite our constant efforts to provide every guest with a quality experience. Feedback from our guests is essential for our teams, as it allows us to continuously improve our services. However, we regret to note that you have chosen to post similar reviews multiple times, expressing your dissatisfaction across different platforms in a short period of time. While we understand that your experience may have been disappointing, such repetitive actions unfortunately do not contribute to a constructive exchange. Rest assured that your comments have been shared with the relevant departments to ensure immediate follow-up and to implement the necessary improvements. We hope to have the opportunity to regain your trust during a future stay. Kind regards, Annaëlle Hautbois - Room Division

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Other web-users rate our hotel

  • 449 reviews 9.4/10 Location
  • 799 reviews 7.6/10 Room
  • 1,385 reviews 9/10 Service
  • 6 reviews 8.1/10 WiFi
  • 458 reviews 8.1/10 Wellness Area
  • 383 reviews 8.7/10 Breakfast
  • 173 reviews 6/10 Cleanliness
  • 111 reviews 3.3/10 Value

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