ibis Coimbatore City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 716 reviews

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Description

Hotel extras

  • Located in the heart of the city’s central business district

  • Indulge in all-you-can-eat longest breakfast which starts from 4am to noon at Spice it

  • Savour delicacies at Spice it with attached Alfresco

  • Contemporary meeting and event facilities

  • Enjoy room with extra benefits at INR 499

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Coimbatore City Centre

Lakshmi Mills Junction, Puliakulam Road, Tamil Nadu
641037 COIMBATORE
India

GPS:11.011986, 76.986555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  716 reviews

TripAdvisor Rating  4.7/5  757 reviews

Room 209 was extremely noicy due to a service door next to it

Customer review rating 1.0/5

Saurav K. Business - Confirmed reviews ALL

Dear Saurav K., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the noise disturbance and the inconvenience you experienced during breakfast. Your concerns about the service door and the availability of food options have been noted. We strive to provide a comfortable stay and appreciate your comments, which will help us improve our services in the future. Thanks and Regards, Naveen K. Front Office Manager Mobile:- +91…52

Good Stay

Customer review rating 4.0/5

Kumar D. Couples - Confirmed reviews ALL

Dear Kumar D.., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the ambiance and had a good experience overall. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay in the future. Thanks and Regards, Naveen KUMAR Front Office Manager Mobile:- +91…52

Poorly maintained property, tasteless food

TripAdvisor rating 2.0/5

Vbaijal Business - TripAdvisor review

Dear Vikas Baijal, Thank you for taking the time to share your feedback regarding your recent stay at ibis Coimbatore City Centre. We genuinely appreciate your comments as they help us to improve our services and facilities. We sincerely apologize for the inconveniences you experienced during your stay, particularly concerning the maintenance of the property and the cleanliness of common areas. Your observations regarding the clogged drains and the condition of the corridor carpets are taken very seriously. We aim to maintain high standards of cleanliness and comfort for our guests, and we regret that we fell short in this instance. Regarding your feedback on the food quality, we are disheartened to hear that the dishes did not meet your expectations. Our culinary team strives to provide a diverse and satisfying menu, and we will communicate your comments to ensure that such issues are addressed. Guest satisfaction is our priority, and we are committed to enhancing our offerings. We also acknowledge your remarks about the room's amenities. While our room sizes are consistent across all ibis locations worldwide, we recognize that additional storage options can improve the guest experience. Your feedback will be shared with our management team as we continuously seek to enhance our accommodations. Finally, we are sorry to learn of your perception of our staff's response during checkout. It is our goal to ensure that every guest feels heard and valued, and we will address this internally to reinforce our commitment to excellent service. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Thanks and Regards, Naveen KUMAR Front Office Manager Mobile:- +91-7094446952

Decent stay

Customer review rating 4.5/5

Venkat Business - Confirmed reviews ALL

Dear Venkat, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you had a decent experience. We appreciate your suggestion regarding housekeeping assistance, as ensuring our guests\' comfort is a priority for us. Your comments will be shared with our team for continuous improvement. We look forward to welcoming you back for an even better experience in the future. Thanks and Regards, Naveen KUMAR Front Office Manager Mobile:- +91…52

Poorly maintained, tasteless food

Customer review rating 1.0/5

Vikas B. Business - Confirmed reviews ALL

Dear Vikas B., Thank you for taking the time to share your experience during your recent stay at ibis Coimbatore City Centre. We sincerely apologize for the inconveniences you encountered, as your feedback is crucial in helping us improve our services. I am truly sorry to hear about the issues concerning the maintenance of our property. Cleanliness is a top priority for us, and it is disappointing to learn that the conditions of the corridors and bathroom facilities did not meet our usual standards. We will certainly address the matter with our housekeeping team to ensure that all areas are properly cleaned and maintained. Regarding the food quality, we strive to provide a dining experience that meets our guests\' expectations, and I regret that we fell short during your visit. Your comments about the menu items will be shared with our culinary team to assess and improve our offerings. I understand your concern about the room amenities. While our room sizes and layouts are consistent with ibis standards, I appreciate your feedback regarding the lack of storage options. We take all comments seriously and will consider ways to enhance the guest experience in this regard. I am also sorry to learn about the reception you received when you shared your concerns at checkout. Our staff is trained to listen and respond to guest feedback with empathy and professionalism, and we will reinforce this expectation with our team. Once again, thank you for your feedback, and I hope you will give us another opportunity to provide you with an improved experience in the future. Thanks and Regards, Naveen KUMAR Front Office Manager Mobile:- +91…52

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Other web-users rate our hotel

  • 502 reviews 9.4/10 Location
  • 1,392 reviews 5.6/10 Room
  • 1,824 reviews 8.3/10 Service
  • 32 reviews 7.1/10 WiFi
  • 675 reviews 6.2/10 Cleanliness
  • 491 reviews 2.3/10 Comfort
  • 387 reviews 8.6/10 Breakfast
  • 259 reviews 4.2/10 Value

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