Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.6/5 546 reviews

Best price
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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A fine French and Vietnamese brasserie restaurant

  • "Business centre & copy/printing service available "

  • Free Wi-Fi & 24-hour room service

  • Located 3 minutes from railway station

  • "A range of 4-star quality facilities "

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.026066, 105.841901

Telephone
Fax +84 24 3944 8317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  546 reviews

TripAdvisor Rating  4.3/5  1,445 reviews

Certificate of excellence 2024

Located close to the railway station and a short walk to the Old Quarter

TripAdvisor rating 4.0/5

joe B Solo travel - TripAdvisor review

Friendly and efficient front desk. Rooms are spacious and comfortable. breakfast in the dinining room offers a great selections of fresh foods catering for all tastes. Dining in the restaurant is a pleasure with an an a La carte menu of fresh beautifully presented dishes.

good location

Customer review rating 4.0/5

Daniel Y. Couples - Confirmed reviews ALL

good location with warm welcoming but missed cleaning room service even when told to staff.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel nice and clean, staff friendly. Bed a bit too soft and pillows terrible.

perfect hotel

Customer review rating 4.5/5

Dr K. L. Couples - Confirmed reviews ALL

location ideal; central and yet peaceful location, v near the central train station and lots of cafes, eating places and spas nearby. Most importantly all the staffs are competent, courteous and attentive and make u feel so welcoming , from reception/ bar/ doorman and concierge all so so good. I m impressed. will defintely say again

Standard experience-great stay!

Customer review rating 4.0/5

Ha A. Couples - Confirmed reviews ALL

Good location. I enjoyed the amenities. Great shampoo, conditioner and shower gel!

Dear Ms Ha A., Thank you for taking the time to share your experience with us. We appreciate all of our customers’ feedback and take it into account when looking at ways to improve our services Our priority is to ensure that all of our guests receive a pleasant stay and we are sorry that the check in did not meet your expectation. We will review the details of your stay and make changes accordingly so that all of our guests can enjoy a comfortable stay. Thank you again for bringing this issue to our attention and we apologize for any inconvenience caused. Sincerely, Nga Vo (Ms.) Front Office Manager

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Other web-users rate our hotel

  • 273 reviews 9.4/10 Location
  • 315 reviews 7.6/10 Room
  • 427 reviews 9.5/10 Service
  • 11 reviews 7.1/10 WiFi
  • 162 reviews 6.1/10 Comfort
  • 156 reviews 9.1/10 Cleanliness
  • 141 reviews 8.3/10 Breakfast
  • 48 reviews 5.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.