Mercure Manchester Norton Grange Hotel & Spa 4 stars

Name: Mercure Manchester Norton Grange | 4 Star Hotel - ALL
Address: Manchester Road, Castleton, ROCHDALE, OL11 2XZ, GB
Telephone: +441706630788
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 401 reviews

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Manchester Road, Castleton, OL11 2XZ ROCHDALE, United Kingdom

Mercure Manchester Norton Grange Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Norton Grange Hotel and Spa is set amongst tranquil countryside within its own beautiful landscaped gardens. Situated just eight miles from the city centre, this hotel is perfect for weekend breaks, shopping days and business stopovers. Enjoy a carefully prepared meal in the elegant Grange Restaurant, or relax in the less formal atmosphere of the Pickwick Bistro. Privilege rooms are available to complete any special stay, offering robes, slippers and luxury toiletries.

The hotel boasts 11 versatile function rooms which can accommodate up to 220 guests; ideal for conferences, weddings and more. Relax and recharge in the spa, or enjoy a round of golf at Manchester Golf Course, conveniently located opposite the hotel. In addition to this, the hotel is located just minutes away from transport links into the city centre, and is less than a mile in distance from the M62. Guests will be pleased to have access to the city from this tranquil and comfortable hotel.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this Hotel.
Rama Arimilly
General Manager

Rama Arimilly, Hotel Manager

We would like to inform you that the hotel will be hosting events on most weekends, during which loud music may be played until 1:30 AM. Please be aware that a completely noise-free environment cannot be guaranteed during these times. As such, the hotel will not provide compensation for any complaints related to music from these events. We sincerely apologize for any inconvenience this may cause. Additionally, please note that the hotel will be implementing a 3:00 PM check-in time, from 1st of February 25

Hotel extras

An ALLSAFE Certified Hotel.
In-house bar & restaurant serving authentic local dishes
Wedding facilities capable of accommodating 220 guests
On-site swimming pool, jacuzzi, sauna and gym facilities
Situated eight miles from Manchester city centre

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Double bed(s)
Views: City View

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with 1 King Size Bed

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Queen size bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Family Room for 3 with 1 Double Bed and 1 Pull-out Single Bed

3 pers. max
12 m² / 129 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Family Room for 4 with 1 Double Bed and 1 Sofa Bed

4 pers. max
12 m² / 129 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: City View

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Twin Room with 2 Single Beds

2 pers. max

Bedding 2 x Twin bed(s)
Views: Courtyard View

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

+44 1706 630788

+44 1706 516781

ROCHDALE

Railway station

Access: 5 km / 3.11 mi 25 min walk / 9 min drive

MANCHESTER VICTORIA

Railway station

Access: 16.3 km / 10.13 mi 22 min drive

MANCHESTER PICADILLY

Railway station

Access: 16.3 km / 10.13 mi 22 min drive

PENNINE HILLS

Other attractions

Access: 100 m / 0.06 mi 30 min walk / 15 min drive

Fusilier Museum

Art and Culture

Access: 11.91 km / 7.4 mi 19 min drive

URBIS

Museums

Access: 19.31 km / 12 mi 20 min drive

M.E.N.

Entertainment centre

Access: 19.31 km / 12 mi 20 min drive

Legoland Discovery

Tourist attraction

Access: 38.62 km / 24 mi 24 min drive

Go Ape

Tourist attraction

Access: 42.16 km / 26.2 mi 35 min drive

TRAFFORD CENTRE

Shopping centre/mall

Access: 16.09 km / 10 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
Room service

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room: 170 m² / 1829.863 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 200

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5 401 reviews

TripAdvisor Rating 4.0/5 2,266 reviews

Disappointing

Cathwilloughby 3/25/2025 TripAdvisor review

Many changes have been implemented since my last visit to Norton Grange, None of them for the better. Firstly my privilege room was on the same floor as standards rooms , in the past they have always been on floor 2. My room was directly outside of a lift that I could hear all night aswell as the cleaning trolley and Hoover which was left right outside of my door. Not very privileged and no chance of getting a peaceful sleep. I very quickly discovered that there is now no information about the hotel or it's services in your room at all which means every single query has to asked at the front desk, you do not even get a do not disturb sign in your room, I only nipped out of my room for 10 mins after 1 night stay and the cleaner had entered and began changing beds etc which I did not require or want. For our 1st night we purchased the 2 course evening meal offer. The hotel doesn't have a restaurant anymore so your meal is in the bar area ? after you have yet again had to ask a member of staff what your meal package included due to the complete lack of info anywhere. On my 2nd night I decided to order a cheese board to have in my room? Something I have done at every visit. Only this time I was told too late no food at all is available after 10pm. Not sure how a hotel can advertise 24 hour room service if it only means drinks not even a basic choice of food. So make sure you take snacks or your will be hungry until breakfast time. If you want to order breakfast to your room yet again this has been made much more difficult. You now have to ring them up and list every item you want, this is tedious. The original way where you got a card to tick off what you required worked so much better and you actually got what you required. The spa area was much improved and probably the only good thing about this hotel now. Overall I did not feel like it was value for money. After visiting for many years that will be my last visit.

Dear Cath, Good Morning. Thank you for taking time to share your feedback further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies, that your experience did not meet your expectations in some areas. 1) Last summer we invested 3/4 M, in refurbing our lobby, reception and Pickwick area. since this refurb, we have had several compliments on this area. we are very upset to learn this refurb was not up to your liking. 2) We have 13 privilege rooms in 1st floor, 13 in 2nd floor. its been the same since this wing of bed rooms were built back in 1999. 3) A4 size hotel info is included in every single check in envelope. swim times are displayed in public areas and lift. also a detailed E booklet of hotel services is placed in every single bed room. Just need to scan on the QR code on the mirror to access this. 4) as part of environmental initiative we have "Go Green, Skip clean" programme. All you need to do is display this sign on your door and for all ALL members we credit 100 ALL points per night. 5) our A La Carte Menu (placed in every bed room) clearly indicated brunch, lunch, dinner & 24 hrs menu items. Like most of the 4 star hotels in UK we serve selection of Sandwiches in our 24 hrs menu. 6) In relation to no separate restaurant & bar, during the refurb we went with the approach of centralized F&B area. Our new Pickwick - Restaurant, Bar & We proudly serve Starbucks; is where we serve Breakfast, brunch, lunch, Afternoon Teas & Dinner. Dear Cath, I made a list of all areas of improvements from your feedback. We will certainly work on all them areas for improvements. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rama Arimilly General Manager

Pleasant Stay

LauraDaveJames Business - 3/21/2025 TripAdvisor review

Dear Laura Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am always so delighted and especially so for the team when their hard work and efforts are appreciated. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Great stay

Pa D. Couples - 3/19/2025 Confirmed reviews ALL

Dear D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made your anniversary special and that you enjoyed our spa facilities. We look forward to welcoming you back in the future. Best regards, Rama Arimilly General Manager Mercure Manchester Norton Grange Hotel & Spa

Calm lovely place

Serena Solo - 3/18/2025 Confirmed reviews ALL

Dear Serena, Thank you for your kind words about our hotel\'s location and ambiance. We are delighted to hear that you enjoyed your stay with us and found it to be a calm and lovely place. Best regards, Rama Arimilly General Manager Mercure Manchester Norton Grange Hotel & Spa

Paul A. Friends - 3/18/2025 Confirmed reviews ALL

Dear Paul A., Thank you for your kind words regarding your recent stay with us during the tribute night. We are thrilled to hear that you had an amazing experience and we look forward to welcoming you back soon. Best regards, Rama Arimilly General Manager Mercure Manchester Norton Grange Hotel & Spa

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Web-users rating

Other web-users rate our hotel

145 reviews 9.2/10 Location
565 reviews 6.8/10 Room
523 reviews 8/10 Service
9 reviews 4.2/10 WiFi
288 reviews 8.3/10 Wellness Area
212 reviews 6.5/10 Cleanliness
186 reviews 7.5/10 Breakfast
128 reviews 6/10 Vibe

30 reviews 9.3/10 Location
118 reviews 7.4/10 Room
118 reviews 7.9/10 Service
66 reviews 8.3/10 Wellness Area
55 reviews 6.4/10 Cleanliness
36 reviews 7.7/10 Breakfast
26 reviews 5.5/10 Vibe
14 reviews 9.3/10 Pool

13 reviews 9.2/10 Location
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29 reviews 8.7/10 Wellness Area
22 reviews 6.4/10 Cleanliness
17 reviews 7.8/10 Breakfast
16 reviews 8.6/10 Value
12 reviews 5.6/10 Vibe

7 reviews 9.1/10 Location
48 reviews 5.6/10 Room
52 reviews 8.1/10 Service
20 reviews 6.5/10 Cleanliness
20 reviews 5.8/10 Comfort
14 reviews 7.3/10 Breakfast
14 reviews 5.3/10 Vibe
13 reviews 8.4/10 Wellness Area

8 reviews 9.3/10 Location
23 reviews 6.5/10 Room
18 reviews 8.1/10 Service
8 reviews 8.3/10 Wellness Area
8 reviews 5.3/10 Vibe
7 reviews 8.6/10 Pool
7 reviews 7.5/10 Value
7 reviews 6.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.