ibis Sydney Barangaroo 3.5 stars

Customer review rating (ALL Rating) 4.4/5 960 reviews

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22 Shelley Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Sustainable Certified

  • Darling Harbour Ferry Wharf

  • Barangaroo Financial District

  • 500m from Wynyard Train Station

Our accommodation(s)

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Hotel location

ibis Sydney Barangaroo

22 Shelley Street
2000 SYDNEY
Australia

GPS:-33.86679, 151.20256

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  960 reviews

TripAdvisor Rating  3.7/5  1,314 reviews

Very expensive for what you get

Customer review rating 2.5/5

Karen Couples - Confirmed reviews ALL

It was very expensive there was no kettle or teabags I had to go back down to tell them at least thay did bring me up the items the bed is very basic and very short length wise no extra pillows or a extra blanket as I said very Expensive for what you get

Dear Karen, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations and that you found the room amenities lacking upon arrival. While we\'re glad the team was able to bring the items up promptly, we understand how inconvenient it must have been to request them in the first place. We also appreciate your comments regarding the bed and overall, your feedback is important and will be shared with the team as we work on improving the guest experience. We do hope you’ll consider staying with us again so we can provide a better stay next time. Regards, Siti A. Assistant Manager

Good value for price

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly front desk staff, clean room and well-priced stay. Elevators and hallways were quite dingy and unclean, and none of the TV applications worked. I called the front desk for help however they didn't assist me. I spent minimal time at the hotel so it was manageable.

Dear Gillian, Thank you for your feedback and for highlighting the good value and our friendly front desk team, we\'re glad to hear you had a comfortable stay overall. We’re sorry to hear about the issues with the common areas and TV functionality, as well as the lack of support when you reached out. That’s certainly not the level of service we aim to provide, and we’ll be following up with the team to ensure better support and cleanliness moving forward. We appreciate your comments and hope to have the opportunity to provide you with an even better experience next time. Regards, Siti A. Assistant Manager

Great location and friendly helpful staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

No issue

Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. regards, Peter Twelves, Front Office Supervisor

crap bed, dirty floor, small room, no desk, worst shower I've used outside of an old caravan

Customer review rating 2.0/5

Hugh J. Business - Confirmed reviews ALL

given the location surely you recognise business travel is a thing. no desk is a crime. the bed was hard and uncomfortable, the pillows had an unsatisfactory meagerness to their capability. there was long black hair on the floor. the tiles in the bathroom have an encrusted layer of black grim. the shower must be 70x70cm. who really steals coat hangers? does replenishing stock of coat hangers as a result of theft represent a significant proportion of your operational expenditure? I'd venture it doesnt, so why cant I be trusted to take the hangers off the rack?

well located, clean, great stay

Customer review rating 5.0/5

Luc Business - Confirmed reviews ALL

excellent customer service, very friendly and helpful staff

Dear Luc, Thank you for your wonderful review! We\'re so glad to hear that you had a great stay and enjoyed our location, cleanliness, and customer service. Our team will be thrilled to know that their friendliness and helpfulness made a positive impact on your experience. We hope to welcome you back soon for another memorable stay. Regards, Boram Kim General Manager

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Other web-users rate our hotel

  • 920 reviews 9.5/10 Location
  • 939 reviews 5.8/10 Room
  • 843 reviews 9.1/10 Service
  • 14 reviews 1.8/10 WiFi
  • 609 reviews 3.6/10 Comfort
  • 341 reviews 7.6/10 Cleanliness
  • 159 reviews 7.2/10 Breakfast
  • 128 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.