Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,020 reviews

Best price
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Sofitel London Heathrow - Image 1
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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,020 reviews

TripAdvisor Rating  4.6/5  20,518 reviews

Certificate of excellence 2024

Another wonderful stay at the Sofitel London Heathrow

TripAdvisor rating 5.0/5

901mariannew TripAdvisor review

Dear 901mariannew, Thank you so much for your incredibly kind and detailed review. It means a great deal to us that you continue to choose Sofitel London Heathrow time and again for both business and leisure. We’re thrilled to hear that your experience remains consistently exceptional, and it’s especially heart-warming to know that our team continue to make you and your husband feel so welcome and remembered. We’re delighted to be your go-to hotel at Heathrow, and we’re already looking forward to welcoming you back in May and June. Until then, thank you once again for your loyalty and for taking the time to share your lovely feedback! Kind regards. Mohammed Serhan Hotel Manager

Great hotel - so well located for T5.

TripAdvisor rating 5.0/5

JennyTempleSpa TripAdvisor review

Dear JennyTempleSpa, Thank you for your detailed and thoughtful feedback, we’re so glad to hear you enjoyed your stay. It’s always great to know when our staff make a positive impact. We really appreciate your comments regarding gluten-free options and food allergies, this is incredibly valuable, and we’ll certainly look into this more. We're also happy you enjoyed the spa. We look forward to welcoming you back again in the near future. Kind regards. Mohammed Serhan Hotel Manager

Great!

TripAdvisor rating 5.0/5

Trip17906232361 TripAdvisor review

Dear Trip17906232361 Thank you for your wonderful review. We’re delighted to hear that you enjoyed your recent stay with us and greatly value your continued support and loyalty. Your kind words about Tajin are truly appreciated, and I’m sure they will be thrilled to hear your feedback. We look forward to welcoming you back in the near future. Kind regards, Mohammed Serhan Hotel Manager

Needs updating

TripAdvisor rating 3.0/5

Lucie M Couples - TripAdvisor review

Dear Lucie M Thank you for your continued loyalty and for sharing your feedback. We're sorry to hear that the room comfort and bedding didn’t meet expectations on this visit, your comments are noted and will be shared with our team as we look at areas for improvement. That said, we’re delighted you enjoyed the spa experience, and it’s great to hear the massage was the best you've had. We hope to welcome you back again soon and provide a more restful and enjoyable stay. Kind regards, Mohammed Serhan. Hotel Manager

Nice service by Tajin

TripAdvisor rating 5.0/5

Sin Teck C TripAdvisor review

Dear SinTeckC Thank you for your wonderful review. We’re delighted to hear that you enjoyed your recent stay with us and greatly value your continued support and loyalty. Your kind words about Tajin are truly appreciated, and I’m sure they will be thrilled to hear your feedback. We look forward to welcoming you back in the near future. Kind regards, Mohammed Serhan Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 5,183 reviews 9.3/10 Location
  • 9,655 reviews 7.9/10 Room
  • 8,523 reviews 8.2/10 Service
  • 103 reviews 5.3/10 WiFi
  • 2,314 reviews 8/10 Cleanliness
  • 2,100 reviews 4.5/10 Value
  • 1,552 reviews 8/10 Breakfast
  • 5 reviews 0/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.