Sofitel Dubai Jumeirah Beach 5 stars

Customer review rating (ALL Rating) 4.6/5 3,978 reviews

Sofitel Dubai Jumeirah Beach - Image 1
Sofitel Dubai Jumeirah Beach - Image 2
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Description

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence, The Walk, Dubai
473828 DUBAI
United Arab Emirates

GPS:25.075315, 55.131415

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,978 reviews

TripAdvisor Rating  4.7/5  13,293 reviews

Perfect stay

TripAdvisor rating 5.0/5

Ziyae E Families - TripAdvisor review

Dear Ziyae, Thank you for your wonderful review! We are delighted to hear that you and your family had a perfect stay with us. It’s our pleasure to accommodate early arrivals whenever possible, and we’re glad we could provide you with a comfortable start to your stay after your journey. Your kind words about our stylish hotel, the stunning JBR views, and the excellent breakfast mean a lot to us. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future! Best regards, Samanta Soobrayen Assistant Guest Experience Manager

Excellent service from Mr Anurag and Ms Linggar

TripAdvisor rating 5.0/5

Sarah F Families - TripAdvisor review

Dear Sarah, Thank you for your kind words and for sharing your experience with us! We are thrilled to hear that you enjoyed your meal and received excellent service from Mr. Anurag and Ms. Linggar. Your recommendation of AOC’s Asian Night is truly appreciated. We look forward to welcoming you back for another delightful dining experience! Best regards, Samanta Soobrayen Assistant Guest Experience Manager

Schönes Hotel, schlechter Service !!

TripAdvisor rating 2.0/5

Turi_09_10 Families - TripAdvisor review

Dear Turi_09_10, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our great location and cleanliness. However, we sincerely regret that certain aspects of your experience did not meet your expectations. We are sorry to hear about your disappointment with the food variety and pool size. We value your comments and will share them with our culinary and operations teams to explore ways to enhance our offerings and guest experience. Regarding your luggage concern, we understand how frustrating this must have been for you. Please know that we take such matters very seriously. After reviewing the CCTV footage, we have confirmed that the luggage was handled properly on our end, with no signs of damage during the process. While we regret the situation, we assure you that our team did their best to investigate and provide a fair resolution. We also acknowledge your feedback about language accessibility and will continue working on enhancing our multilingual support to accommodate our diverse guests better. Best regards, Samanta Soobrayen Assistant Guest Experience Manager

Thank you Amr

TripAdvisor rating 5.0/5

Mahmoud A TripAdvisor review

Dear Tourist61211455635, Thank you for your wonderful review and for sharing your exceptional experience with us. We are delighted to hear that our impeccable service, professional staff, and well-maintained rooms made your stay truly enjoyable. A special thank you for recognizing Amr at the reception—your kind words will surely make his day! Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Best regards, Samanta Soobrayen Assistant Guest Experience Manager

Good stay lovely staff and facilities in great location

Customer review rating 4.5/5

Pa… Couples - Confirmed reviews ALL

Dear Ms. Patrice, Thank you for sharing your feedback following your recent stay at Sofitel Dubai Jumeirah Beach. We are pleased to hear that you had a lovely stay, and we appreciate your kind words about our staff and facilities. Regarding the issue you raised with the stopper in room 3216, thank you for bringing it to our attention. We will ensure that this is looked into promptly to avoid any further inconvenience or unnecessary water wastage. Your proactive approach is greatly appreciated. Thank you again for your valuable feedback. We look forward to welcoming you back on your next visit to Dubai! Warm regards, Samanta Soobrayen Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 2,710 reviews 9.6/10 Location
  • 3,714 reviews 8.8/10 Room
  • 8,952 reviews 9.6/10 Service
  • 34 reviews 2.4/10 WiFi
  • 2,790 reviews 9.4/10 Food
  • 1,521 reviews 9/10 Cleanliness
  • 1,253 reviews 9.2/10 Breakfast
  • 1,177 reviews 9/10 Vibe

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