Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.6/5 919 reviews

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Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
Hotel Mercure Graz City - Image 3
Hotel Mercure Graz City - Image 4
Lendplatz 36 to 38, 8020 GRAZ, Austria

Description

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Telephone
Fax +43 316 751405555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  919 reviews

TripAdvisor Rating  4.0/5  1,059 reviews

central located, very helpful staff, well organized and keen to help

Customer review rating 4.5/5

Kais Business - Confirmed reviews ALL

Dear Kais, Thank you for taking the time to share your review. It\'s truly rewarding to know that your stay with us was enjoyable. We are delighted that you appreciated the central location of Mercure Graz City, just steps away from the historic heart of Graz and its many attractions. Our staff takes great pride in providing a helpful and supportive service, and we\'re thrilled that their dedication shone through during your visit. It is great to hear that the organization and readiness to assist at our hotel met your needs, contributing to a very good experience overall. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

Business stay

Customer review rating 4.0/5

Antonio Business - Confirmed reviews ALL

Dear Antonio, Thank you for taking the time to share your review. We are delighted that you found our hotel's location convenient, enjoyed our renovated and clean accommodations, appreciated the serene environment, and our parking facilities. It is great to hear that our staff's courteous service contributed to your positive experience and that our processes met your expectations for professionalism and ease. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

well located but accessibility by car is not good

Customer review rating 4.0/5

H. S. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are delighted you appreciated the spectacular views. The satisfaction of our guests during their stay among us is very rewarding. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We are very sorry to learn that you experienced some difficulty in reaching our hotel. We will certainly take this into consideration in the future, and we also invite you to contact us in case of such issues. Our reception team would be more than happy to provide you with detailed instructions on how to find us. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

Very good location and comfortable room

Customer review rating 4.5/5

Wanlei Families - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at Mercure Graz City was such a delightful one. We are delighted that you enjoyed our central location, the comfort of your room, and the quality of our breakfast. It is also great to know that our staff's politeness and helpfulness contributed to your positive experience, and that you found our beddings to add to the comfort of your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Caroline, Guest Relation Manager

Nice hotel, well located, friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. It is truly heartening to hear about your positive stay with us. We are pleased that you enjoyed the atmosphere of our hotel, its convenient location, and the friendliness of our staff. It's great that the proximity to the Graz Old Town and other attractions contributed to a memorable visit, and our team's hospitality made you feel welcome. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 597 reviews 9.4/10 Location
  • 676 reviews 7.6/10 Room
  • 532 reviews 8.9/10 Service
  • 9 reviews 8.8/10 WiFi
  • 491 reviews 9.2/10 Breakfast
  • 249 reviews 7.5/10 Cleanliness
  • 124 reviews 6.9/10 Vibe
  • 102 reviews 6.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.