ibis La Ciotat 3 stars

Customer review rating (ALL Rating) 4.4/5 662 reviews

Best price
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ibis La Ciotat - Image 1
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515 Avenue de la tramontane, Athelia IV, 13600 LA CIOTAT, France

Description

Hotel extras

  • Charging station for electric cars

  • Heated outdoor swimming pool

  • Sea view

  • Traditional catering

  • Family rooms with terrace

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis La Ciotat

515 Avenue de la tramontane, Athelia IV
13600 LA CIOTAT
France

GPS:43.2058, 5.60147

Telephone
Fax +33 4 42 71 34 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO 515 GRILL

From one end of the room to the other, you can observe the panoramic view overlooking La Ciotat and will also have the chance to see our team turning beautiful pieces of meat and fresh fish on the grill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  662 reviews

TripAdvisor Rating  3.8/5  571 reviews

Really Great for a large Group - accommodated at short notice

Customer review rating 4.5/5

Yacht P. Business - Confirmed reviews ALL

It was a true pleasure to welcome you, and we sincerely thank you for your kind words! We are thrilled that your last-minute reservation went so smoothly and that you enjoyed the quality of our service, the rooms, and the breakfast. Your feedback truly warms my heart and motivates our entire team to continue in this direction. We have taken note of your suggestion for a refrigerator in the room, and we appreciate it. We pay great attention to each of our guests observations in order to continuously improve the quality of our services. In the future, please don\'t hesitate to reach out to our reception team, who will be more than happy to store your items for you. I sincerely hope we’ll have the pleasure of welcoming you again, it would be with great joy! Best Regards, Fanny

Reception is less than welcoming

Customer review rating 0.5/5

A Business - Confirmed reviews ALL

Dear M.ABDELRAHMAN Thank you very much for your feedback following your stay with us. I am sorry to hear that your experience did not meet your expectations and that our team was unable to fully meet your needs. Please rest assured that we take all feedback very seriously to continuously improve our services. Regarding the pre-authorization, your bank card was provided at the time of booking as a guarantee only, with no payment being processed. As stated on our website, a bank imprint is required upon arrival to cover any potential charges. I understand that this may have been an issue if you only had a contactless card, but for security reasons, our terminals require card insertion and PIN entry. I am also sorry if the reception service did not meet your expectations. We strive to be both professional and welcoming, and I will follow up internally to ensure this does not happen again. Regarding the restaurant QR code, I regret that it redirected you to an incorrect page. We will immediately check and update all QR codes in the rooms. Thank you for bringing this to our attention. Finally, I am saddened to hear that you did not find our establishment welcoming. This does not reflect the usual feedback we receive from our guests, and we take your comments very seriously to improve our services. Thank you again for taking the time to share your experience, and we hope to welcome you again for a better stay. Léa Bruna - Front office Manager

Nice hotel

Customer review rating 4.0/5

Anton Business - Confirmed reviews ALL

Dear Anton, Thank you so much for your feedback and for taking the time to share your experience! 😊 We're thrilled to hear that you enjoyed the quality of our hotel, the cleanliness, and the friendliness of our team. It's truly a pleasure to know we contributed to making your business trip more enjoyable! We hope to welcome you back soon, whether for a business or leisure stay. See you again soon! 🌟 Best regards, Hedi

Kindness

Customer review rating 5.0/5

Alexandra S. Solo - Confirmed reviews ALL

Dear ALEXANDRA S., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hedi - La Réception Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

Brief stay

Customer review rating 4.5/5

Adrian L. Solo - Confirmed reviews ALL

Dear ADRIAN J R L., We very much appreciate your comments regarding your stay at the ibis La Ciotat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hedi - La Réception Hôtel Ibis et Restaurant Bistro 515 Grill – LA CIOTAT 515, avenue de la Tramontane – ZI Athélia 4 – 13600 La Ciotat Tél.: +33 4 42 71 34 00 Fax : +33 4 42 71 34 01 h5… ibishotel.com - accorhotels.com

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Other web-users rate our hotel

  • 163 reviews 4.4/10 Location
  • 308 reviews 7.1/10 Room
  • 405 reviews 9.3/10 Service
  • 134 reviews 9/10 Breakfast
  • 126 reviews 8.4/10 Cleanliness
  • 109 reviews 1.8/10 Value
  • 12 reviews 4.2/10 Beach
  • 5 reviews 4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.