Mercure Hotel Frankfurt Eschborn Helfmann Park 4 stars

Customer review rating (ALL Rating) 4.0/5 518 reviews

Best price
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Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 7 event rooms for up to 200 guests with daylight & skyline views (6th floor)

  • Restaurant RELAX - Food, Drinks & You: Leisurely dining out and working

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern rooms with air-conditioning and free WIFI

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Germany

GPS:50.139643, 8.584861

Telephone
Fax +49 6196 9697100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BALTHASAR

In our "Balthasar" restaurant, you can enjoy both Hessian and international specialties. Indulge in our creations and enjoy them on our summer terrace in the courtyard when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  518 reviews

TripAdvisor Rating  3.4/5  200 reviews

Outdated hotel outside Eschborn

Customer review rating 2.0/5

Fzimmermann Business - Confirmed reviews ALL

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen aus Eschborn Sandra & Team

Good stay

Customer review rating 4.0/5

A. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely and best regards Sandra & Team

Séjour d'une nuit - hôtel très satisfaisant.

TripAdvisor rating 5.0/5

HAYBER C Solo travel - TripAdvisor review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra & Team

Bad room quality (old in bad condition)

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. It\'s nice to have the company Waters in the house again, but unfortunately the booking for the restaurant / hotel bar was only optional. And as it is unfortunately current, the flu wave is also going around in our house. Unfortunately, we had no employees available that evening, because we have to give our employees 2 free days, as in any other business. We therefore ask for your understanding. Sincerely, Sandra & Team

Good value for you money!

TripAdvisor rating 4.0/5

Thorte09 TripAdvisor review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen und Bis Bald Sandra & Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 125 reviews 8.2/10 Location
  • 313 reviews 5.4/10 Room
  • 258 reviews 8.5/10 Service
  • 7 reviews 4.2/10 WiFi
  • 138 reviews 5.9/10 Cleanliness
  • 135 reviews 7.8/10 Breakfast
  • 65 reviews 4.6/10 Vibe
  • 27 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.