Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,563 reviews

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Germany

Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Telephone
Fax +49 9131 9747500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,563 reviews

TripAdvisor Rating  4.0/5  660 reviews

Solid and decent stay.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Vitor R., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the bed & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good in general

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Jessica G., We are very pleased that you took the time to review your visit with us. Thank you for your positive review, the nice remarks on the food, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Not a clean hotel. Won't recommend

Customer review rating 0.5/5

Li… Business - Confirmed reviews ALL

Dear Ms. L., We would like to offer our sincere apologies for the problems regarding the house-keeping. That is unacceptable and below our standards. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Novotel Erlangen

all around great hotel

Customer review rating 5.0/5

Connie Business - Confirmed reviews ALL

Dear Connie, We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our food. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Good stay

Customer review rating 3.5/5

N. Business - Confirmed reviews ALL

Dear Mr. N., Thank you very much for your visit and the positive remarks on our service. Of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. We are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, The team of the Novotel Erlangen

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Other web-users rate our hotel

  • 383 reviews 8.9/10 Location
  • 730 reviews 6.6/10 Room
  • 654 reviews 9.4/10 Service
  • 15 reviews 7.7/10 WiFi
  • 385 reviews 8.8/10 Breakfast
  • 285 reviews 7.8/10 Cleanliness
  • 170 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.