ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 637 reviews

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Description

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Easy freeway access

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  637 reviews

TripAdvisor Rating  3.5/5  409 reviews

Great night sleep

Customer review rating 5.0/5

Felix Couples - Confirmed reviews ALL

Dear Mr M., Thank you very much for this kind review. We are thrilled to learn that your experience with us was so positive. We are delighted that you found the comfort of our 'ibis sweet bed' to your liking, ensuring a restful night's sleep. It is great to know that you enjoyed our breakfast offerings, which include a variety of options to cater to different dietary needs. We appreciate your recognition of our efforts in sustainability, as we strive to balance quality hospitality with environmentally friendly practices. We look forward to seeing you again soon. Best regards, Sigurd Gilbert, Front Office Heartist

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Ms. C., Thank you for the time taken to share your experience of staying with us. We are delighted that you enjoyed your stay, the convenience of our location, and found our staff to be amazing. Our hotel’s proximity to the train station is indeed one of the features that our guests find most beneficial, and we are glad it contributed positively to your visit. The team here takes great pride in delivering exceptional service, and your kind words are a wonderful affirmation of their efforts. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sigurd Gilbert, Front Office Heartist

Well located

Customer review rating 4.0/5

Eric F. Friends - Confirmed reviews ALL

Dear Mr F., Thank you for sharing your experience with us. We are delighted that you appreciated the warm welcome at our reception, the overall cleanliness of ibis Winterthur City, and the quality of our breakfast offerings. Your acknowledgement of these aspects of your stay is incredibly rewarding for our team. However, we understand that certain aspects did not fully meet your expectations. While our televisions provide a variety of cable channels, we note your preference for smart TVs and appreciate your suggestion. Regarding the ease of access, we strive to ensure that our guests find their way around the hotel with ease and regret any inconvenience you may have experienced. Additionally, we acknowledge your desire for a wider selection of fruits at breakfast and will consider this feedback in our continuous efforts to enhance our service offerings. Nonetheless, the hotel's location is convenient for both business and leisure travelers, with quick connections to the highway, the city center, and the Technorama, as well as a bus line directly in front of the hotel for easy access to local attractions. We hope we will have the opportunity to see you again in the future. Best regards, Sigurd Gilbert, Front Office Heartist

Customer review rating 2.5/5

Patricia S. Families - Confirmed reviews ALL

Dear Ms. S., Thank you for sharing your experience with us. We are pleased that you appreciated our bilingual staff, as we strive to provide a welcoming environment for all our guests. However, we regret that your stay did not meet your expectations. We are truly sorry to hear about the issue with your reservation and the discomfort you experienced regarding the sleeping arrangements. We recognize that our pillows may not have met your preferences, and we will certainly take your feedback into consideration. Moreover, we apologize for the insufficient toiletries provided in your room, as we aim to offer a comfortable and convenient experience for all our guests. Additionally, we sincerely regret that the cleanliness of your accommodations fell short, and we appreciate you bringing this matter to our attention. We understand how important a clean and fresh environment is for our guests, and we will address this with our team to enhance our standards. We hope that you will allow us the opportunity to welcome you back in future. Best regards,

Perfectly located rather close to my company, modern and clean room, quiet, friendly staff, perfect ambience.

Customer review rating 5.0/5

Peter M. E. Business - Confirmed reviews ALL

Dear Mr E., Thank you very much for this kind review. It's rewarding to hear that your stay with us was enjoyable. We are delighted that you appreciated the contemporary design of our accommodations, our high standards of cleanliness, and the peaceful atmosphere. Our team takes pride in providing exceptional service, and it’s great that you found the ambience to be perfect. Additionally, we are pleased that the convenience of our booking process and the efficiency of our check-in and check-out services met your expectations. We look forward to seeing you again soon. Best regards, Sigurd Gilbert, Front Office Heartist

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Other web-users rate our hotel

  • 167 reviews 9.1/10 Location
  • 357 reviews 5.4/10 Room
  • 248 reviews 8.1/10 Service
  • 197 reviews 3.7/10 Comfort
  • 148 reviews 6.3/10 Cleanliness
  • 120 reviews 5.9/10 Breakfast
  • 72 reviews 4.6/10 Value
  • 31 reviews 4.1/10 Food

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