Mercure Sao Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.2/5 2,188 reviews

Best price
guarantee
Mercure Sao Paulo Jardins - Image 1
Mercure Sao Paulo Jardins - Image 2
Mercure Sao Paulo Jardins - Image 3
Mercure Sao Paulo Jardins - Image 4
Alameda Itu 1151, At Rua Augusta, JARDINS, 01421001 SAO PAULO, Brazil

Description

Hotel extras

  • Children up to 12 years staying with parents earn courtesy

  • We are pet friendly! Check the conditions with our staff!

  • The hotel is 1.2 miles from Nove de Julho and Sirio Libanes hospitals

  • 500 meters from Paulista Avenue. Only 5 minutes on foot!

  • 30-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazil

GPS:-23.56067, -46.6633

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,188 reviews

TripAdvisor Rating  4.1/5  1,842 reviews

Certificate of excellence 2024

Bem localizado

TripAdvisor rating 5.0/5

felipefelipebraga88 TripAdvisor review

Good location, nice room - Bad aircondition, worst internet ever - impossible to work

Customer review rating 1.5/5

Thomas Business - Confirmed reviews ALL

Dear Mr. Thomas I\'m sorry we didn\'t meet your expectations in other aspects of the hotel—your feedback doesn\'t reflect the standard we strive to deliver. We take this kind of feedback very seriously. We\'ve already addressed the points you mentioned with our team and are working to resolve them. We hope to have the opportunity to welcome you back to Mercure Jardins and pleasantly surprise you with the improvements made. Should you plan to return, please contact me directly so I can take care of all the details of your stay. Best regards, Marina Lopes - Deputy manager

Le "cheap" à la française

TripAdvisor rating 2.0/5

Marc L TripAdvisor review

Fair

Customer review rating 2.5/5

Elena Business - Confirmed reviews ALL

Dear Ms. Elena, Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations, especially in regards to the pool, internet, hot water, and elevator. These are all important aspects of a comfortable stay, and we take your comments seriously. We’ve already informed our teams about your comments, and we’re working hard to improve in these areas. We understand that these inconveniences were frustrating, and we deeply regret they affected your stay. Regarding the rate, we aim to provide great value for our guests, but we’re sorry to hear that you felt it didn’t match the experience you had. We’ll continue working to ensure our facilities and services reflect the quality that we strive for. We truly hope to have another chance to welcome you back and show you the improvements we’re making. Best regards, Mariana Lopes Deputy manager

My stay at the hotel was absolutely fabulous. I’m looking forward to my next stay

Customer review rating 5.0/5

Vernon H. Solo - Confirmed reviews ALL

Dear Mr. Vernon H., Thank you for your kind words and for sharing your experience with us. We’re truly delighted to know that you enjoyed our hospitality, the cleanliness and decor of your room, and our breakfast selection. It’s wonderful to hear that you’re already looking forward to your next stay — we’ll be just as excited to welcome you back! If there’s anything we can do to make your future visits even more special, please don’t hesitate to let us know. Warm regards, Mariana Lopes Deputy manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 605 reviews 9.6/10 Location
  • 1,043 reviews 6.4/10 Room
  • 1,139 reviews 8.2/10 Service
  • 59 reviews 2.3/10 WiFi
  • 542 reviews 7.7/10 Breakfast
  • 462 reviews 6.8/10 Comfort
  • 343 reviews 6.5/10 Cleanliness
  • 164 reviews 4.2/10 Value

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Sao Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.