Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.7/5 2,635 reviews

Best price
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Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4
28 Krucza Street, 00-522 WARSAW, Poland

Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Classic room with a 140 cm wide bed

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Single bed(s)

Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Telephone
Fax +48 22 583 21 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,635 reviews

TripAdvisor Rating  4.4/5  2,927 reviews

Certificate of excellence 2024

Good hotel

Customer review rating 3.5/5

Bruno Business - Confirmed reviews ALL

Dear Bruno, Thank you for your feedback. We\'re glad to hear you had a pleasant stay and appreciated the classic comfort of our hotel. We hope to welcome you again on your next visit to Warsaw! Kind regards, MWG Team

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Dragancho, Thank you for your kind words! We’re delighted that you enjoyed our location, food, cleanliness, and the hospitality of our team. It was a pleasure having you with us, and we look forward to welcoming you back soon! Kind regards, MWG Team

9.41% currency exchange fee

Customer review rating 2.5/5

Igor Business - Confirmed reviews ALL

Dear Mr. Igor, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, however there are situations that we don\'t have much impact on or at all. As you already gathered information from my colleagues, this 9,41 % currency conversion fee was applied by your bank, not the hotel. While choosing the currency at the terminal, you have chosen euro and not the local currency, so according to this transaction the bank had to convert it twice. We try our best to make your experience as good as possible, but this is one of those situations where we can only apologize, but unfortunately we can\'t go back in time and cancel this transaction. Sincerely, Joanna Piotrowska Guest Satisfaction Manager

Great Stay)))

Customer review rating 5.0/5

Carlo Couples - Confirmed reviews ALL

Dear Carlo, Thank you for taking the time to share your kind feedback. We are truly pleased to hear that your stay with us was cosy, relaxing, and enjoyable. It is always a pleasure to welcome returning guests, and we sincerely appreciate your continued trust in our hotel. Your recommendation means a great deal to us, and we’re delighted that our central location and elegant surroundings continue to meet your expectations. We look forward to the opportunity of welcoming you back again in the near future. Kind regards, MWG Team

Customer review rating 2.0/5

Inna Families - Confirmed reviews ALL

Dear Inna, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. We are very sorry about the smell in the room, next time we will definitely pay more attention to this aspect of the room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanna Piotrowska Guest Satisfaction Manager

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Other web-users rate our hotel

  • 1,001 reviews 9.3/10 Location
  • 1,222 reviews 8.1/10 Room
  • 1,115 reviews 9.1/10 Service
  • 29 reviews 9/10 WiFi
  • 869 reviews 9.2/10 Breakfast
  • 389 reviews 8.8/10 Cleanliness
  • 48 reviews 8.7/10 Bar

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.