Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 332 reviews

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Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

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Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  332 reviews

TripAdvisor Rating  4.3/5  2,195 reviews

Certificate of excellence 2024

Excellent Stay

TripAdvisor rating 5.0/5

KimberleyM136 Friends getaway - TripAdvisor review

Superb Location, Great Decor, Fantastic Service

Customer review rating 4.5/5

Sangram S. Couples - Confirmed reviews ALL

Dear SANGRAM S., We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager Novotel Cusco

Ok stay

Customer review rating 3.0/5

Helen A. (. S. L. Friends - Confirmed reviews ALL

Dear Helen Andreriesen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juan Tapia Laguna Gerente General Novotel Cusco

Awesome place to stay

Customer review rating 5.0/5

Kim Couples - Confirmed reviews ALL

Dear Kim We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia General Manager

Novotel loved

TripAdvisor rating 5.0/5

Leopoldo R TripAdvisor review

Dear Leopoldo, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia General Manager

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Other web-users rate our hotel

  • 454 reviews 9.7/10 Location
  • 471 reviews 7.3/10 Room
  • 692 reviews 9.3/10 Service
  • 12 reviews 7.1/10 WiFi
  • 266 reviews 8.9/10 Amenities
  • 241 reviews 8.3/10 Breakfast
  • 112 reviews 8.5/10 Cleanliness
  • 95 reviews 5.4/10 Value

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