Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,313 reviews

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Novotel London Tower Bridge - Image 1
Novotel London Tower Bridge - Image 2
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10 Pepys Street, EC3N 2NR LONDON, United Kingdom

Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Telephone
Fax +44 20 7265 6060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,313 reviews

TripAdvisor Rating  4.2/5  3,875 reviews

Certificate of excellence 2024

Excellent location

Customer review rating 5.0/5

Francesca Families - Confirmed reviews ALL

Dear Francesca, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our location, the cleanliness of your room, and the friendliness of our staff. We look forward to welcoming you back for another brilliant stay. Best regards, Giada, Guest relations

Good location

Customer review rating 3.5/5

Victoria Couples - Confirmed reviews ALL

Dear Victoria, Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location and the helpfulness of our staff. However, we regret to learn about the noise and temperature issues you experienced in your room. Your comments are important to us, and we will take them into consideration as we continuously strive to improve our guest experience. Kind regards, Giada, Guest relations

Not as good as previous stay

Customer review rating 2.0/5

Sandra B. Couples - Confirmed reviews ALL

Dear Sandra B., Thank you for sharing your feedback regarding your recent stay at Novotel London Tower Bridge. We are truly sorry to hear that your experience did not meet the high standards we strive to uphold, especially following your previous positive visit. We sincerely apologize for the issues you encountered with the food quality and the unfortunate situation regarding the shower in your room. Safety is our utmost priority, and we regret any discomfort caused by the maintenance issue. Your comments have been noted, and I assure you that they will be reviewed with our team to ensure we enhance our service and facilities. We appreciate your feedback and hope to have the opportunity to restore your confidence in us during a future visit. Kind regards, Giada, Guest relations

Very well located and it was a good stay

Customer review rating 5.0/5

Krisha Families - Confirmed reviews ALL

Dear Krisha, Thank you for your feedback. We are pleased to hear you enjoyed our location and breakfast. However, we regret any discomfort caused by our staff\'s demeanor, as we strive for a welcoming atmosphere for all our guests. Best regards, Giada, Guest relations

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Dekker, Thank you for your kind words regarding our cleanliness and efficiency. We are delighted to hear that you had a positive experience at Novotel London Tower Bridge. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. Best regards, Giada, Guest relations

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Other web-users rate our hotel

  • 1,597 reviews 9.8/10 Location
  • 1,571 reviews 8/10 Room
  • 1,593 reviews 9.1/10 Service
  • 24 reviews 6.6/10 WiFi
  • 938 reviews 8.9/10 Breakfast
  • 799 reviews 7.8/10 Comfort
  • 650 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.