ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 3.8/5 2,446 reviews

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205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,446 reviews

TripAdvisor Rating  3.5/5  2,255 reviews

DONT ORDER THE PIZZA!!!

TripAdvisor rating 3.0/5

Lilliana82 Solo travel - TripAdvisor review

Rooms are comfy and a good place for a nights stay before or after a flight. Front desk staff are very friendly. HOWEVER the food certainly leaves something to be desired! Ordered a margarita pizza for $22 plus the $3 fee for me to have to come and pick it up from the restaurant??? Not sure what that’s about. No sooner had I submitted the order i got a call to say my pizza is ready… huh? Literally 3mins. How did they even make it in 3 minutes? Once I received it it was clear this was pre packaged crap

Very ordinary, the breakfast was expensive and the food was below average, staff were rude.

Customer review rating 2.0/5

Richard Business - Confirmed reviews ALL

Average, I wouldn’t stay there again unless my employer booked us there, which was why I stayed this time.

Served a purpose not enjoyable

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Rooms and hallways dirty, food scraps/plates left in hallway during entire stay. Rooms average cleanliness. TV don’t work, called reception, was going to call us back. We left before this happened. It served a purpose for a pre-flight stay but was far from enjoyable.

Out dated & dangerous bathroom

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Very disappointed. Rooms are outdated, bathroom is so small & step to it is so dangerous, an accident waiting to happen. No service at the restaurant

Dear Dana, Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. We have noted your feedback regarding the rooms and bathroom. We would like to assure you that this feedback has been shared with our team. Thank you again for sharing your experience, your feedback is very important to us. We look forward to welcoming you again soon. Kind Regards, Ibis Sydney Airport Team

Good location

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Picked up by shuttle from airport and checked in late. Not advised initially advised that there was a charge thought it was free! Asked if the shuttle in the morning could drop me at Alpha Car Rental, told it had to drop us at airport? After being picked up by the Alpha car rental shuttle we realised that Ibis hotel we stayed at was directly behind!! Was disappointed that the staff didn’t make any effort to help, the receptionist whilst friendly didn’t seem interested in serving us. had they provided a little hospitality we would have had extra time to have breakfast at Ibis before leaving in the morning!

Dear Autumn, Thank you for taking the time to tell us about your experience and choosing to stay at Ibis Sydney Airport. We are pleased to hear the location of our hotel was convenient for you. We have noted your feedback about our shuttle service and apologise we missed the mark on this occasion. Your feedback is very important to us, and we have addressed your concerns with our reception team. We look forward to welcoming you again soon. Kind Regards, Ibis Sydney Airport Team

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Other web-users rate our hotel

  • 1,723 reviews 9.1/10 Location
  • 2,553 reviews 5.2/10 Room
  • 2,116 reviews 7/10 Service
  • 69 reviews 4.3/10 WiFi
  • 1,408 reviews 3.6/10 Cleanliness
  • 649 reviews 5.8/10 Value
  • 549 reviews 2.3/10 Amenities
  • 358 reviews 6.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.