Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 2,100 reviews

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Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Room 1

Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,100 reviews

TripAdvisor Rating  4.4/5  3,080 reviews

Certificate of excellence 2024

Noisy rooms, pricey for what you get

TripAdvisor rating 3.0/5

Ganimedes81 TripAdvisor review

Dear Ganimedes81, Thank you for taking the time to share your experience at our hotel. We sincerely appreciate your acknowledgment of Yohann's exceptional service and his prompt assistance in addressing your concerns about the noise by providing you with a quieter room. We're also pleased to hear your positive comments about our cleanliness standards. However, we understand your disappointment regarding the noise levels near the elevator and your feelings about our breakfast offerings. We continuously strive to enhance our guests' experience, and your feedback about these aspects is valuable to us. While we regret that you may consider other options for your future stays, we remain committed to improving our services. We hope you'll give us another opportunity to welcome you back and exceed your expectations. L'équipe Guest Experience

Hotel very nice.. Neightbour less

Customer review rating 3.0/5

Aline Business - Confirmed reviews ALL

Dear Aline, thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our staff's personalized recognition. We understand that external noise can affect sleep quality, and we empathize with your situation. For future stays, please don't hesitate to contact our front desk team who can assist in finding a quieter room location. L'équipe Guest Experience

Excellent location, clean, comfortable, slightly dated for a 5-star

Customer review rating 3.5/5

D.b. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to share your detailed feedback about your stay with us. We're delighted that our prime location perfectly suited your business needs, and that you enjoyed our extensive breakfast selection. We appreciate your mention of our helpful reception team who promptly addressed your comfort needs with a fan. Regarding the room temperature concern, we're currently reviewing our air-conditioning system to ensure optimal performance for our guests' comfort. While we're pleased you found our rooms clean and well-appointed, we continuously strive to maintain and upgrade our facilities to meet the highest standards expected of our establishment. We understand your experience with the breakfast seating, and we're working on improving our peak-time table management. Your feedback helps us enhance our services, and we hope to welcome you back to demonstrate our ongoing improvements. Best regards, L'équipe Guest Experience

good stay

Customer review rating 4.0/5

Capt H. Business - Confirmed reviews ALL

Dear capt H., thank you for taking the time to share your positive experience with us. We're delighted that you enjoyed your stay and particularly appreciated our restaurant staff's service. Regarding ventilation, we understand your preference for fresh air circulation. Our rooms are equipped with adjustable climate control systems to ensure optimal comfort. We look forward to welcoming you back soon. L'équipe Guest Experience

Disappointing negligence

Customer review rating 2.0/5

Wojciech Business - Confirmed reviews ALL

Dear Wojciech, I sincerely apologize for the unsatisfactory experience you encountered regarding your lost mouse in our conference room. I understand your frustration when our reception team did not immediately assist you in searching for your device. This falls short of our service standards, and I have shared your feedback with our front desk management to reinforce the importance of being proactive and responsive to our guests' needs. While we appreciate that you found several aspects of your stay satisfactory, including the cleanliness and accommodation comfort, we acknowledge that the service level you received was not acceptable. We have implemented additional training to ensure our team provides immediate assistance in similar situations. If you haven't retrieved your mouse yet, please contact us at h3…, and we will conduct a thorough search of the premises. We value your feedback and hope to regain your trust in the future. L'équipe Guest Experience

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Other web-users rate our hotel

  • 660 reviews 9.4/10 Location
  • 1,193 reviews 6.9/10 Room
  • 2,099 reviews 9.3/10 Service
  • 24 reviews 7.2/10 WiFi
  • 617 reviews 8.3/10 Breakfast
  • 526 reviews 7.9/10 Comfort
  • 455 reviews 8.1/10 Food
  • 341 reviews 5.7/10 Cleanliness

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