Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,219 reviews

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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,219 reviews

TripAdvisor Rating  3.9/5  1,110 reviews

Good stay

Customer review rating 4.5/5

Peter W. Couples - Confirmed reviews ALL

Dear Peter, Thank you so much for taking the time to respond to our guest survey. I\'m sorry that the buffet breakfast was not as you expected. I will forward this feedback to our Head Chef to review the options for buffet breakfast. We are always looking to improve and responses such as yours are the best tool for us to target and prioritize. Once again, thank you for sharing your experience with us and helping us to improve. We really appreciate it. Kind regards, Phoebe Le Assistant Front Office Manager

Well located for Rosehill races

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Judith , Thank you for taking the time to share your feedback. I will definitely share your feedback with our team. I am sorry to hear about your room experience, I have addressed your issue with our Executive Housekeeper as well. We are also in the process of renovation in near future. We look forward to welcoming you again with better experience. Kind Regards Sovana Bhattarai Front Office Manager

Excellent location to adjacent to Rosehill race course but motel is now old and tired - refurbishing a must l

Customer review rating 1.0/5

Leslie H. Couples - Confirmed reviews ALL

Dear Leslie, Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. I will be sharing your feedback with our Front Office Team regarding your check in issues and will also address the issues of breakfast with our Excutiuve Chef. Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. Kind Regards Sovana Bhattarai Front Office Manager

We’ll located reasonable rates

Customer review rating 4.5/5

Frank D. Couples - Confirmed reviews ALL

Dear Frank, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Phoebe Le Assistant Front Office Manager

Well located Close to the new Light Rail !

Customer review rating 3.5/5

Tony D. Friends - Confirmed reviews ALL

Dear Tony D., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. However I am sorry to hear that you didn\'t enjoy our breakfast options. We will share this feedback to our F&B team to make sure the gluten free option is always available there as well as breakfast option should be review too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phoebe Le Assistant Front Office Manager

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Other web-users rate our hotel

  • 481 reviews 8.8/10 Location
  • 1,040 reviews 5.3/10 Room
  • 782 reviews 7.8/10 Service
  • 21 reviews 1.7/10 WiFi
  • 473 reviews 4/10 Cleanliness
  • 254 reviews 3.1/10 Amenities
  • 217 reviews 3.9/10 Food
  • 205 reviews 5.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.