Sofitel Biarritz le Miramar Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.4/5 2,444 reviews

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Sofitel Biarritz le Miramar Thalassa sea & spa - Image 1
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13 rue Louison Bobet, 64200 Biarritz, France

Description

Hotel extras

  • Outdoor seawater pool, with panoramic views

  • State-of-the-art spa and thalasso

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Musical Brunch every Sunday

Our accommodation(s)

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Room 1

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Telephone
Fax +33 5 59 24 77 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,444 reviews

TripAdvisor Rating  4.1/5  2,002 reviews

it was very nice

Customer review rating 4.5/5

Rh Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us! We are pleased to hear that you had a nice stay at our hotel. We apologize for the inconvenience you experienced with the lifts and the outdoor pool during your visit in April. We’re happy to inform you that both the lifts and the outdoor pool are now fully operational as we have completed the necessary preparations for the new season. We hope to welcome you back soon and provide you with an even more enjoyable experience with all our facilities available. Kind regards, Juliette Wattinne Responsable Qualité et Expérience Clients

Lovely space and service

Customer review rating 4.5/5

Cristina Business - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind feedback! We\'re delighted to hear that you loved the space, the service, and the food. We also truly appreciate your suggestions for improvement. We will certainly look into speeding up the lunch service and addressing the water pressure issue in room 418. Your comments help us improve, and we hope to welcome you back soon, Kind regards, Juliette Wattinne Guest Experience & Quality Manager

Desappointment

Customer review rating 1.5/5

Maria Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your recent stay did not meet the expectations you had based on your previous visits. It’s especially disappointing for us to learn that long-time guests such as yourself felt let down by the evolution of our service and facilities. Please accept our sincere apologies for the shortcomings you experienced — from the comfort of the bedding to the details that should reflect our commitment to quality and care. We appreciate your kind mention of the location and the indoor pool, and we deeply regret that the rest of your experience fell short. Your comments have been shared with the relevant teams to help us improve and uphold the standards our guests rightfully expect. We are sorry to lose your trust and are saddened to know that you do not wish to return. Should you ever reconsider, we would be grateful for the opportunity to show you that your experience was not reflective of our usual standards. Kind regards, Juliette Wattinne Guest Experience & Quality Manager

Beautiful hotel in fabulous location with exceptional service.

Customer review rating 4.5/5

Anneliese R. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback! We’re thrilled that you enjoyed our beautiful location, exceptional service, and warm hospitality, even during your short stay. It’s great to hear that our team made you feel welcome and that you had a pleasant dining experience. We look forward to welcoming you back with a freshly renovated pool, Kind regards, Juliette Wattinne Guest Experience and Quality Manager

a relaxing stay

Customer review rating 4.5/5

Lionel W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words! We\'re delighted to hear that you had a relaxing stay and that our location and staff contributed to your experience. We hope to welcome you again soon for an other enjoyable stay. Kind regards, Juliette Wattinne Guest Experiences and Quality Manager

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Other web-users rate our hotel

  • 484 reviews 9.3/10 Location
  • 812 reviews 7.3/10 Room
  • 1,282 reviews 9.3/10 Service
  • 5 reviews 8.6/10 WiFi
  • 394 reviews 4/10 Vibe
  • 354 reviews 8.1/10 Comfort
  • 304 reviews 3.4/10 Amenities
  • 237 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.