Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,117 reviews

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Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Room 1

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,117 reviews

TripAdvisor Rating  3.4/5  1,805 reviews

Well Located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mary, Thank you for your feedback! We’re glad to hear that you would recommend our venue for future events, and we truly appreciate your insights. We apologize for the inconvenience caused by the noise and communication issues during your teaching sessions. We\'re actively working on our renovations to ensure a more comfortable and quieter environment. Regarding the food, we sincerely apologize that the quality of the morning tea, lunch, and afternoon tea did not meet your expectations. We understand the importance of good quality meals, especially for events like these. We do offer hot food options as part of our conference package, and we kindly suggest discussing this option with your event organizer for future events. This would ensure a better variety and more satisfying meals, including hot options. Thank you again for your valuable feedback, and we hope to have the opportunity to serve you better in the future. Sincerely, Hendry

Good value but undergoing renovtion and it needs it

Customer review rating 3.5/5

Jeff E. Business - Confirmed reviews ALL

Dear Jeff, Thank you for your feedback! We’re glad to hear that you enjoyed the lovely staff, the quality of the restaurant and bar services, and our beautiful location and garden interior. We truly appreciate your kind words. However, we sincerely apologize for the issues you encountered in your room, especially the dampness and the bucket placed to collect drips. This is certainly not the experience we aim to provide, and we’re addressing these concerns as part of our ongoing renovations. We also appreciate your suggestion regarding bottled water and will take it into consideration for future improvements. Thank you for bringing this to our attention, and we hope to welcome you back once the renovations are complete for a more comfortable stay. Sincerely, Hendry

Room very tired Dirty Carpet and Pool was not usable

Customer review rating 2.5/5

Glensta Business - Confirmed reviews ALL

Dear Glensta, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, especially with the condition of the carpet and the pool being unavailable. This is certainly not the standard we strive for, and we understand how disappointing it must have been. We are currently working on renovations, and your feedback will help us prioritize the areas that need attention. If you\'d like to share photos, we would greatly appreciate them to further address the concerns you’ve raised. Please feel free to email them to fo… We regret that your experience was not up to your expectations, and we hope you’ll consider giving us another opportunity to provide a better experience in the future. Sincerely, Hendry

Great Stay

Customer review rating 5.0/5

Veronica W. Business - Confirmed reviews ALL

Dear Veronica, Thank you for your feedback! We’re so glad to hear that you had a great stay and that you were pleased with our professional service. We truly appreciate your kind words and look forward to welcoming you back for another excellent experience. Sincerely, Hendry

Exceptional Service

Customer review rating 5.0/5

Feroze J. Solo - Confirmed reviews ALL

Dear Feroze, Thank you so much for your wonderful feedback! We\'re thrilled to hear that you enjoyed our facilities and that our staff\'s friendliness made your stay even more enjoyable. We\'re also delighted that you found the food exceptional and appreciated the convenience of having a car park. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience in the future. Sincerely, Hendry

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Other web-users rate our hotel

  • 324 reviews 9.5/10 Location
  • 627 reviews 5.7/10 Room
  • 620 reviews 8.9/10 Service
  • 12 reviews 6.5/10 WiFi
  • 261 reviews 5.9/10 Comfort
  • 237 reviews 4.8/10 Cleanliness
  • 203 reviews 5.7/10 Vibe
  • 200 reviews 5.8/10 Amenities

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