Mercure Carcassonne La Cité hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,124 reviews

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Mercure Carcassonne La Cité hotel - Image 1
Mercure Carcassonne La Cité hotel - Image 2
Mercure Carcassonne La Cité hotel - Image 3
Mercure Carcassonne La Cité hotel - Image 4
18 rue Camille Saint-Saens, 11000 CARCASSONNE, France

Description

Hotel extras

  • Completely renovated in 2023

  • A 5-minute walk from the Medieval City of Carcassonne

  • Two secure and free car parks on site

  • Restaurant with beautiful terrace offering homemade products

  • Outdoor swimming pool open May to September

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens
11000 CARCASSONNE
France

GPS:43.207243, 2.369605

Telephone
Fax +33 4 68 71 11 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA TABLE DE L OLIVIER

A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the Market Menu of the day. Closed for lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,124 reviews

TripAdvisor Rating  3.9/5  84 reviews

Certificate of excellence 2024

Very poor service

TripAdvisor rating 2.0/5

jokl78 Families - TripAdvisor review

Great location.

Customer review rating 5.0/5

Otto Couples - Confirmed reviews ALL

Hello, Thank you so much for this wonderful review. We are delighted that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Marie Louise

Nice stopover

Customer review rating 5.0/5

B. M. Couples - Confirmed reviews ALL

Hello, thank you so much for taking the time to share this wonderful feedback ! We\'re so glad that you had a nice stay with us, we hope we will welcome you again soon ! Pauline

Good stay after a long journey

Customer review rating 4.0/5

Ido S. Business - Confirmed reviews ALL

Bonjour, Merci beaucoup d'avoir pris le temps de nous laisser un commentaire. Merci aussi pour la note. Si vous le souhaitez, nous avons des chambres avec douche a l'italienne. Lors de vos réservations vous pouvez en faire la demande. Concernant le service du petit déjeuner, nous sommes désolé que cela ne ce soit pas bien passé, merci de nous contacter afin que nous puissions comprendre ce qu'il s'est passé. Nous espérons que cela n'aura pas trop entaché votre séjour. A bientôt Cordialement Marie Louise Première de Réception

Great location, clean v good restaurant

Customer review rating 4.5/5

Jeremy O. Couples - Confirmed reviews ALL

Hello, thank you for this review! Knowing that we have met your expectations motivates us more every day. Don't hesitate to come back and see us Good day. L'équipe de l'hotel Mercure Carcassonne

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Other web-users rate our hotel

  • 1,089 reviews 9.6/10 Location
  • 1,154 reviews 7.7/10 Room
  • 1,391 reviews 9.2/10 Service
  • 8 reviews 4.1/10 WiFi
  • 559 reviews 8.2/10 Breakfast
  • 324 reviews 8/10 Cleanliness
  • 244 reviews 7.5/10 Value
  • 9 reviews 4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.