Mercure Bologna Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 1,013 reviews

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VIALE PIETRO PIETRAMELLARA N. 59, CIN: IT037006A193RSH434, CIR: 037006 AL 00091, 40121 BOLOGNA, Italy

Description

Hotel extras

  • Family and pet friendly hotel, totally renovated with new types of rooms

  • Large private park ideal for corporate events and moments of relaxation

  • In front of Bologna Centrale station and the entrance to historic center

  • The Marconi express shuttle will take you to the airport in about 8 minutes

  • Paid public garage connected to the hotel

Our accommodation(s)

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Hotel location

Mercure Bologna Centro

VIALE PIETRO PIETRAMELLARA N. 59, CIN: IT037006A193RSH434, CIR: 037006 AL 00091
40121 BOLOGNA
Italy

GPS:44.505079, 11.343472

Telephone
Fax +39 051 249421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BINOMIO BAR

Bistro bar with snacks, hot and cold dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,013 reviews

TripAdvisor Rating  3.5/5  2,987 reviews

Perfect location. Great stay

Customer review rating 4.5/5

Victoria C. Families - Confirmed reviews ALL

Dear Victoria C., thank you for your wonderful review! We’re delighted to hear that our central location was perfect for your travels and that our team contributed to making your stay so enjoyable. It’s especially rewarding to know that our evening staff on 3/25 provided exceptional assistance with your internet access, appointments, and travel arrangements—we’ll be sure to share your kind words with him! We’re also pleased that you enjoyed our bar, the selection of local wines, and the comfortable atmosphere. We truly appreciate your feedback and hope to welcome you back for another great stay soon! Kind regards, Cinzia Zanni - General Manager Mercure Bologna Centro

fantastic place to stay in bologna

Customer review rating 5.0/5

Australian L. Business - Confirmed reviews ALL

Dear Australian l., Thank you for your kind words about your stay at our hotel. We are delighted to hear that you enjoyed your beautiful room and the balcony. We regret that you could not use the wifi connection and we will investigate further with our provider. Your insights are valuable and help us improve our services to better serve our guests. We look forward to welcoming you back to Mercure Bologna Centro in the future for another delightful experience in Bologna. Kindest regards, Cinzia Zanni - General Manager Mercure Bologna Centro

Disgusting

Customer review rating 0.5/5

S. Families - Confirmed reviews ALL

Dear Mr S., We are truly sorry to hear about your experience and sincerely regret that your stay did not meet your expectations. Cleanliness is a top priority for us, and we assure you that what you described is not representative of our usual standards. Please rest assured that we will take immediate action to address this matter with our housekeeping team to ensure it does not happen again. We also regret that you felt our customer service was not as helpful as it should have been. Providing a welcoming and supportive experience for all our guests is essential to us, and we will work internally to improve in this regard. As a gesture of goodwill, we would like to offer you 2,500 courtesy points to compensate for the inconvenience you faced. We truly hope you will give us another chance to provide you with the high-quality experience that our guests deserve. Please do not hesitate to reach out to me directly for any further assistance. Sincerely, Cinzia Zanni - General Manager Mercure Bologna Centro

Good stay in a modern hotel

Customer review rating 4.0/5

James Couples - Confirmed reviews ALL

Dear James Thank you for sharing your feedback. We are pleased to hear that you had a pleasant stay and appreciated our friendly staff and modern furnishings. We regret that the bed comfort and shower water pressure did not fully meet your expectations. As a frequent traveler and Silver member, your feedback and advice are valuable and greatly appreciated. We will take them into consideration to enhance our guests’ experience. We appreciate your thoughts on our restaurant and hope to welcome you back in the future for an even better experience. Best regards, Cinzia Zanni – General Manager Mercure Bologna Centro

Underwhelmed

Customer review rating 2.0/5

Christian H. Couples - Confirmed reviews ALL

Dear Mr H., thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. The room you occupied was a Privilège room with Garden View, recently renovated just a year ago. We regret that the design and atmosphere were not to your liking. Regarding the water pressure issue, we sincerely apologize. We will investigate this matter further, as it may have been due to peak demand, given that the hotel was fully booked for the fair period. As a frequent traveler and Silver member, your feedback and advice are valuable and greatly appreciated. We would like for you to give us the opportunity to demonstrate our high quality standards so please kindly accept 2.000 All courtesy points, which you will be able to redeem at a future stay with us or with another Accor hotel in the world. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future hoping to regain your trust back. Best regards, Cinzia Zanni - General Manager Mercure Bologna Centro

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Other web-users rate our hotel

  • 1,261 reviews 9.5/10 Location
  • 1,271 reviews 7.5/10 Room
  • 1,041 reviews 9.3/10 Service
  • 38 reviews 4.2/10 WiFi
  • 608 reviews 8.3/10 Breakfast
  • 381 reviews 7.6/10 Cleanliness
  • 189 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.