Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,446 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Pascal Vos. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,446 reviews

TripAdvisor Rating  4.0/5  2,899 reviews

Certificate of excellence 2024

Great hotel

TripAdvisor rating 5.0/5

rebeccabX3315TV Business - TripAdvisor review

Well located to RAI (30min walk), superb cleanlines and stylish, friendly staff

Customer review rating 5.0/5

Sonja Business - Confirmed reviews ALL

Dear Sonja, Thank you very much for your kind review. We are truly thrilled that your stay at Mercure Amsterdam City left such a lasting impression. We are delighted that you found our rooms to be sophisticated and well-maintained, with our attention to detail ensuring immaculate surroundings for your visit. Additionally, knowing that our dedicated team contributed positively to your experience brings us great joy. Finally, we are pleased that our hotel\'s proximity to the RAI and our inviting bar area added to the enjoyment of your stay. We consider our location to be one of the highlights for our guests, providing scenic views and convenient access to local attractions and business hubs. It would be a pleasure to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Really good stay for work trip!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. It warms our hearts to hear that your stay with us was so satisfactory. We are thrilled that you appreciated the comfort and cleanliness of our rooms, as well as the culinary offerings from our restaurant. It\'s important to us that our guests have a seamless and enjoyable experience, from a peaceful night\'s sleep to dining options that add value to their stay. Our extensive dinner buffet and the two-course meal dinner deal are indeed designed to provide a delicious and convenient dining experience for our guests. Moreover, we\'re pleased that the overall amenities and services contributed positively to your business trip. As we strive to maintain a modern and inviting atmosphere, it’s great to know that these efforts are noticed and appreciated. Our location, with easy access to metropolitan areas and local attractions, remains a standout feature we hope all our guests can enjoy. We hope we will have the opportunity to see you again in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great stay

Customer review rating 5.0/5

Sonja R. Business - Confirmed reviews ALL

Dear Sonja, Thank you very much for your kind review. We are truly elated that you cherished your visit at our hotel. We are pleased that you found comfort in the serenity of our accommodations, the impeccable cleanliness of our premises, and the warmth of our team members. It is wonderful to know that these aspects of your stay were memorable, and we\'re glad that our efforts to maintain a welcoming and spotless environment have been recognized. Additionally, the knowledge that you would consider staying with us again during your future visits to Amsterdam fills us with pride. It would be a pleasure to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We regret to read that your stay did not entirely meet your expectations. We understand the importance of a restful night\'s sleep and apologise for any discomfort caused by the bed\'s firmness. Our guests\' comfort is paramount, and we offer a variety of toppers and pillows upon request to enhance your sleep experience. We also acknowledge your concerns regarding the speed of our complimentary Wi-Fi service. Providing a reliable and fast internet connection is essential for us, especially for our business travellers, and your feedback will be used to assess and improve our connectivity performance. Furthermore, we apologise for the confusion concerning your invoice. The inconsistency between the charges at checkout and the subsequent invoice you received is not reflective of our standards. We aim to ensure all billing is accurate and communicated effectively and ask that you contact us directly, so that we may have this matter resolved. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 1,615 reviews 7.3/10 Location
  • 2,252 reviews 7.5/10 Room
  • 1,943 reviews 8.5/10 Service
  • 43 reviews 5.7/10 WiFi
  • 1,015 reviews 8.3/10 Breakfast
  • 1,001 reviews 6.8/10 Cleanliness
  • 540 reviews 4/10 Value
  • 481 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.