Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,383 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 4
Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,383 reviews

TripAdvisor Rating  3.9/5  728 reviews

Room disappointing

Customer review rating 2.0/5

Hmm Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback, We are pleased that you found our reception staff to be very friendly. Our team strives to provide warm and professional service to all our guests, and it\'s heartening to know that we succeeded in this aspect during your stay. We regret to hear about the issues you encountered with the room temperature, and that the portable heater provided did not offer you enough comfort during the night. We understand how important a warm and welcoming room is, especially during the colder months. Moreover, we apologize for the inconvenience you experienced with the toilet flush and the movement of the single beds, and we understand how these issues can impact the quality of your stay. We also take note of your comments on our decor and the presence of dust in your room. Please accept our sincere apologies for any discomfort these issues may have caused you. We hope to welcome you again in the future. Best wishes, Dirk Jan Liemburg Hotel Manager

Prima hotel

Customer review rating 4.0/5

Benno Couples - Confirmed reviews ALL

Beste Benno, Leuk dat u even de tijd nam om uw feedback met ons te delen. We zijn verheugd dat u de service en de vriendelijke houding van ons personeel positief heeft ervaren. Het is voor ons een groot compliment te horen dat onze gasten zich goed geholpen voelen en dat de gastvrijheid van ons team erkend wordt. Met vriendelijke groet, Dirk Jan Liemburg Hotel Manager

Customer review rating 5.0/5

Erica W. Families - Confirmed reviews ALL

Dear Erica, Thank you very much for your kind review. We are absolutely thrilled to hear that your stay with us was enjoyable and that our hotel met your expectations. It is wonderful to know that you had a positive experience and we are looking forward to the pleasure of welcoming you back to the Mercure Groningen Martiniplaza in the near future. It would be a pleasure to welcome you back. Best wishes, Dirk Jan Liemburg Hotel Manager

Good Stay.

Customer review rating 4.0/5

Jan B. Families - Confirmed reviews ALL

Dear B., Thank you for taking the time to share your review. We are thrilled that you chose to stay with us during your visit to the Martini Plaza Theater. It is always our pleasure to offer our guests a convenient location for their events and commitments. We understand your disappointment regarding the absence of BBC on our television channels and apologize for any inconvenience this may have caused. Our hotel aims to provide a wide range of amenities, including flat-screen TVs with premium channels, and we regret that we missed meeting your expectations in this area. Nonetheless, we\'re delighted to hear that you enjoyed your overall stay with us. Our team takes great pride in ensuring our guests have a pleasant experience, from our modern facilities to our extensive buffet breakfast. We hope we will have the opportunity to see you again in the future. Best regards, Dirk Jan Liemburg Hotel Manager

It takes one ….

Customer review rating 1.0/5

Mark Business - Confirmed reviews ALL

Dear Mark, Thank you for taking the time to share your feedback. We are pleased that you found our WiFi service to your satisfaction, ensuring you could stay connected during your visit. Nonetheless, we regret to hear about the issues you encountered with the additional pillow and parking information. We understand how important a good night's sleep is and our policy is to have four pillows per person, two on the bed and two in the closet, with additional ones available upon request at the reception. Moreover, we are sorry to hear about the unpleasant odor you experienced in your room. Please accept our apologies for any inconvenience this may have caused. We also take note of your comments regarding the reception service; providing courteous, professional and efficient service is a standard we continuously aim to uphold. Finally, while we strive to maintain a high level of cleanliness, it seems we fell short in this instance, and we sincerely apologize for this oversight. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Dirk Jan Liemburg Hotel Manager

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Other web-users rate our hotel

  • 570 reviews 6.1/10 Location
  • 1,154 reviews 6.5/10 Room
  • 828 reviews 8.3/10 Service
  • 20 reviews 7.1/10 WiFi
  • 591 reviews 7.8/10 Breakfast
  • 459 reviews 6.1/10 Cleanliness
  • 230 reviews 5.7/10 Food
  • 169 reviews 5.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.