Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,357 reviews

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Mercure Angouleme Hotel de France Hotel - Image 1
Mercure Angouleme Hotel de France Hotel - Image 2
Mercure Angouleme Hotel de France Hotel - Image 3
Mercure Angouleme Hotel de France Hotel - Image 4
1 place des halles centrales, 16000 ANGOULEME, France

Description

Hotel extras

  • "Bistro Bardy" restaurant on site

  • Hotel in the downtown area, 656 yards from the train station

  • Private gardens with panoramic views and terrace

  • Fitness center and private covered parking (charges apply)

  • Certified GREEN KEY

Our accommodation(s)

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Room 1

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

Telephone
Fax +33 5 45 92 02 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Bardy

Bistro Bardy is a masterclass in laid-back style. In the heart of Angoulême, we invite diners to pull up a seat at our restaurant and bar for bon vivants who love to savor the moment.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,357 reviews

TripAdvisor Rating  4.2/5  795 reviews

The best hotel in Angoulême by far

Customer review rating 4.5/5

Simon Business - Confirmed reviews ALL

Cher Simon, Nous vous remercions sincèrement pour vos éloges concernant notre hôtel et notre équipe. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et que notre décor ainsi que la courtoisie de notre personnel aient contribué à votre expérience positive. Cordialement, Karine Renay Mercure Angoulême Centre

Convenient Location.

Customer review rating 4.5/5

Drapes Couples - Confirmed reviews ALL

Dear Mr D., Thank you for your kind words regarding our convenient location and helpful staff. We are delighted to hear that you enjoyed your stay and found our hotel ideal for exploring Angoulême's attractions. Best regards, Sarah Front desk manager Mercure Angoulême - Hôtel de France

Unsatisfied.

Customer review rating 1.5/5

Mr M. C. Couples - Confirmed reviews ALL

Dear Mr C., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations in several areas, including the size of the room and the amenities provided. We strive to present our accommodations accurately, and we regret any discrepancies you may have encountered. We appreciate your observations about the furnishings and facilities. While our rooms are designed with specific layouts, your comments about the lack of seating and charging points will certainly be taken into consideration for future improvements. Regarding cleanliness, we maintain strict hygiene standards and will address your concerns with our housekeeping team to ensure this does not happen again. Your feedback is invaluable to us as we continuously work to enhance the quality of our services. We hope you will consider giving us another opportunity in the future. Best regards, Sarah, Front desk manager Mercure Angoulême - Hôtel de France

Enjoyed our stay

Customer review rating 4.5/5

E D. M. Couples - Confirmed reviews ALL

Dear E D. M., Thank you for your positive feedback. We are delighted to hear you enjoyed your stay and appreciated our friendly service. We note your comments regarding USB charging points and the absence of cups, and we will take them into consideration for future improvements. Best regards, Karine Renay Mercure Angoulême Centre

Perfect. Super staff.

Customer review rating 5.0/5

Thierry Solo - Confirmed reviews ALL

Cher Thierry, Nous vous remercions infiniment pour vos commentaires élogieux sur notre personnel. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, Karine Renay Mercure Angoulême Centre

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Other web-users rate our hotel

  • 405 reviews 9.1/10 Location
  • 586 reviews 6.3/10 Room
  • 617 reviews 9.2/10 Service
  • 5 reviews 7.5/10 WiFi
  • 209 reviews 8.9/10 Breakfast
  • 180 reviews 4.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.