Novotel Den Haag City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,452 reviews

Novotel Den Haag City Centre - Image 1
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Description

Hotel extras

  • Restaurant/Brasserie Gallery61 with terrace in the historic Passage

  • Unique location in the old city center and 15 minutes from the beach

  • Rooftop fitness with a view over Het Binnenhof and The Hague

  • Private parking space based on availability, no hybrid, electric or LPG cars allowed

  • 2 children up to and including 15 years can stay and have breakfast for free

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Den Haag City Centre

Hofweg 5-7
2511 AA DEN HAAG
Netherlands

GPS:52.078383, 4.312146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gallery61

The chefs decorate their dishes with the finest flavours of local suppliers. And they rarely stay within the lines. At Gallery61, both the international dishes and the modern interior get an artsy twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,452 reviews

TripAdvisor Rating  4.0/5  979 reviews

Disappointing breakfast

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We always appreciate to hear about guests experiences, especially from our loyal ALL members. Sorry to hear that the breakfast, particularly the eggs, did not meet your expectations. We shared your feedback with our team to make improvements. We understand that a good temperature is important for a pleasant and comfortable stay and it is unfortunate that the room you stayed in did not provide this. Despite all this we hope you enjoyed your time in The Hague and we are looking forward to welcome you back for a better experience. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Well located, friendly staff, perfect stay

Customer review rating 5.0/5

George Families - Confirmed reviews ALL

Thank you very much for this kind review of your recent stay. We're thrilled to hear you had such an enjoyable experience at our hotel. We are delighted that you appreciated the efficient booking process through the Accor All App and our communication, ensuring everything was arranged to your satisfaction. It brings us joy to know that our team and service across Reception, Food & Beverage, and Housekeeping made you happy. Finally, we're pleased that our central location contributed positively to your and your family's 14-night stay, providing easy access to The Hague's attractions. Looking forward to welcome you back. Kind regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

The best stay ever

TripAdvisor rating 5.0/5

j0j0ba77 Families - TripAdvisor review

Thank you very much for your great review. It's truly rewarding to hear that your visit to Novotel Den Haag City Centre was excellent. We are overjoyed that you appreciated the prime location of our hotel, the attentive service provided by our staff and the spacious comfort of your suite. It's fantastic to know that you found the cleanliness, the parking facilities and security measures to your satisfaction. Looking forward to welcome you back. Warm regards, Ingrid van Eijk Guest Relations Tel: +31 70 203 9003 – M: H1180-GL@ACCOR.COM

Very good all round

Customer review rating 5.0/5

Vivian I. Families - Confirmed reviews ALL

Dear Vivian I., Thank you very much for your kind review. We're thrilled to hear about your positive impressions of our hospitality and services at Novotel Den Haag City Centre. It's gratifying to learn that your membership has enhanced your experience with us, ensuring you feel valued and well cared for. We're equally delighted that your stays with us have consistently met your expectations, contributing to many happy returns. It would be a pleasure to welcome you back. Best wishes, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

Well located hotel

Customer review rating 4.0/5

Gamze I. Families - Confirmed reviews ALL

Thanks for taking the time to review your stay at our hotel. We are delighted that you found our rooms to be comfortable and that our breakfast selection met your expectations. At Novotel Den Haag City Centre, we strive to provide a relaxing environment and a good start to the day with our extensive breakfast options. We understand your concern regarding the availability of our restaurant during your stay. We regret any inconvenience caused by our restaurant being fully booked on 31st December and closed on 1st January, and we appreciate you highlighting the importance of communication about such matters. We will share your comments with our hotel departments to ensure better transparency in our service. Nonetheless, we are pleased that you enjoyed the prime location of our hotel, right in the heart of The Hague. Being situated in the Haagse Passage shopping arcade offers our guests the convenience of exploring the city's cultural and shopping highlights with ease. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ingrid van Eijk Guest Relations Tel: +3… – M: H1…

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Other web-users rate our hotel

  • 1,188 reviews 9.1/10 Location
  • 1,161 reviews 6.4/10 Room
  • 904 reviews 8.5/10 Service
  • 25 reviews 8.1/10 WiFi
  • 747 reviews 8.7/10 Breakfast
  • 531 reviews 4.6/10 Comfort
  • 413 reviews 8.3/10 Cleanliness
  • 208 reviews 8.6/10 Vibe

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