Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,353 reviews

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Description

Hotel extras

  • Onsite parking from £17.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • Elegant, modern restaurant, relaxed dining. Hearty Sunday Roast served from 12.00pm.

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

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Room 1

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,353 reviews

TripAdvisor Rating  3.8/5  3,820 reviews

Nice hotel, central, would stay again

TripAdvisor rating 4.0/5

Jollymummy TripAdvisor review

Customer review rating 2.0/5

Michelle C. S. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Ayesha M. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Anna W. Families - Confirmed reviews ALL

Dear Anna, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the pleasantness of our staff, as well as the breakfast offerings. However, we sincerely apologize for the issues you encountered with the cleanliness of the dining utensils and the condition of your room and common areas. Your comments regarding the reception area and corridor are noted, and we appreciate your insights as they help us in our ongoing efforts to improve. We strive to provide a memorable experience, and it is unfortunate that we did not meet your expectations during your visit. We thank you again for your comments and hope to serve you better in the future. Best regards, Magdalena Novotel York Centre

Customer review rating 4.5/5

Natasha G. Couples - Confirmed reviews ALL

Dear Natasha, Thank you for taking the time to share your feedback regarding your recent stay at Novotel York Centre. We are delighted to hear that you found your room comfortable and enjoyed our convenient location, as well as the amenities such as the pool and sauna. However, we sincerely apologize for the disturbance caused by the group with children in the lobby bar during your visit. We strive to maintain a pleasant atmosphere for all our guests, and it is unfortunate that this was disrupted. Your comments regarding the management of such situations will be reviewed to ensure that we continue to provide a welcoming environment for everyone. We appreciate your understanding and feedback, which help us improve our services. Best regards, Magdalena Novotel York Centre

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Other web-users rate our hotel

  • 2,163 reviews 9.3/10 Location
  • 2,866 reviews 7.2/10 Room
  • 2,568 reviews 9/10 Service
  • 47 reviews 6.6/10 WiFi
  • 1,440 reviews 6.4/10 Cleanliness
  • 1,150 reviews 9/10 Breakfast
  • 624 reviews 5.2/10 Value
  • 550 reviews 6.5/10 Pool

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