Novotel Marseille Est Porte d'Aubagne

Customer review rating (ALL Rating) 3.5/5 501 reviews

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184 Avenue de St Menet, 13011 MARSEILLE, France

Description

Hotel extras

  • Easy access to La Valentine, Aubagne, Gémenos - A50, Exit 5

  • Large car park, outdoor, secure, free

  • 9 fully-equipped meeting rooms for 2 to 180 people

  • Restaurant with pool-side terrace

  • Outdoor swimming pool - Pétanque court - Pinball machine - Foosball

Our accommodation(s)

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Hotel location

Novotel Marseille Est Porte d'Aubagne

184 Avenue de St Menet
13011 MARSEILLE
France

GPS:43.287101, 5.510384

Telephone
Fax +33 4 91 27 06 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Discover the restaurant at Novotel Marseille Est Porte d Aubagne: homemade dishes inspired by local cuisine. An idyllic setting with a poolside terrace, ideal for a relaxing and indulgent meal. Enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  501 reviews

TripAdvisor Rating  3.5/5  697 reviews

Disappointing manager

TripAdvisor rating 1.0/5

alia q TripAdvisor review

Extremely friendly - Almost feels like home

Customer review rating 4.5/5

Joel Business - Confirmed reviews ALL

Thank you for your wonderful feedback! We are thrilled to hear that you felt at home during your stay and appreciated the warmth and friendliness of our staff. It's great to know that our convenient location near the motorway was also a plus for you. We acknowledge your comments about the hotel's dated appearance, and we are continuously working on improvements to enhance our guests' experience. Your kind words motivate us to keep providing exceptional service. We hope to welcome you back soon for another enjoyable stay! Best regards, The Novotel Marseille Est Team

well organice it

Customer review rating 5.0/5

Rafael Families - Confirmed reviews ALL

Nous vous remercions chaleureusement pour votre retour positif. Nous sommes ravis que vous ayez apprécié les différents environnements de notre hôtel ainsi que l’espace dans nos chambres. Il est également agréable de savoir que vous avez trouvé la nourriture de notre restaurant à votre goût et que vous avez pu profiter de notre piscine. Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Bien cordialement

Perfect hotel for families

Customer review rating 4.0/5

Giovanni Families - Confirmed reviews ALL

Nous vous remercions d’avoir pris le temps de partager votre expérience détaillée avec nous. Nous sommes ravis de lire que notre hôtel a su répondre à vos attentes après une expérience difficile ailleurs et que vous avez trouvé en notre équipe un accueil chaleureux, notamment lors de l'enregistrement anticipé. Nous sommes heureux que votre chambre ait convenu à votre famille de quatre personnes et que vous ayez apprécié la proximité de Marseille et de Cassis, ainsi que notre piscine et notre petit-déjeuner. Nous regrettons cependant d'apprendre que votre départ n’a pas été à la hauteur de vos attentes. Nous vous présentons nos excuses pour cette rencontre désagréable avec le réceptionniste. Soyez assuré que nous prenons vos commentaires très au sérieux et que nous allons travailler sur ce point pour améliorer notre service. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous offrir une expérience pleinement satisfaisante. Bien cordialement

Good Stay

Customer review rating 5.0/5

Abid Families - Confirmed reviews ALL

Thank you very much for your kind feedback. We are delighted to hear that your check-in process was quick, and that you found the room comfortable and quiet. It's wonderful to know that the kids enjoyed the pool and other activities as well. We truly appreciate your recognition of Ms. Dalila's professionalism and flexibility. I will personally make sure she receives your compliments. Thank you once again, and we look forward to welcoming you back soon. Best regards

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Other web-users rate our hotel

  • 92 reviews 8.8/10 Location
  • 344 reviews 3.6/10 Room
  • 409 reviews 8.9/10 Service
  • 171 reviews 1.7/10 Vibe
  • 153 reviews 5.3/10 Comfort
  • 143 reviews 3/10 Cleanliness
  • 118 reviews 6.9/10 Breakfast
  • 84 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.