ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 1,066 reviews

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Description

Hotel extras

  • Free shuttle to airport, Airbus, Vitrolles station, 6am to 11.30pm, 7 days.

  • Restaurant open during the week. Sncking the weekend.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Spacious and bright rooms for up to 4 people, bar-restaurant and WiFi

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

O QUAI

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,066 reviews

TripAdvisor Rating  3.5/5  469 reviews

Dirty, not nice at all

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear BIRGIT K., Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations, especially regarding the cleanliness and the shuttle service. Please note that our shuttle service operates from 6:00 AM to 11:00 PM every day, and we regret any confusion you may have had regarding its availability outside of these hours. We will certainly look into the cleanliness issues you've mentioned and address them with our housekeeping team to ensure this does not happen again. We truly appreciate your feedback as it helps us improve. We hope you will give us another chance to provide a more pleasant experience in the future. Sincerely, Arthur - Front Desk Manager

Location was good.

Customer review rating 2.5/5

Douglas W. Solo - Confirmed reviews ALL

Dear DOUGLAS W., Thank you for your detailed feedback. We’re glad to hear you appreciated the location, cleanliness, and comfort of our hotel. However, we sincerely apologize for the missed wake-up call and the inconvenience this may have caused. This does not reflect our usual standard of service, and we will address this incident with the night staff to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back with a smoother experience. Best regards, Arthur - Front Office Manager

Good stay

Customer review rating 4.0/5

Julie Couples - Confirmed reviews ALL

Dear JULIANNE R., Thank you for taking the time to share your experience! We're glad to hear that you found your room comfortable and enjoyed the cleanliness of the bathroom and shower. We strive to provide a welcoming atmosphere, and it's wonderful to know that our team made a positive impression with their friendly attitudes. We understand your concerns about the neighborhood and the distance to the airport. While we aim to provide convenient access, we also recognize that our location can feel more industrial at times. We appreciate your feedback and hope to have the opportunity to welcome you back in the future! Best regards, Arthur – Chef de réception

Outdated and poor/average at best

TripAdvisor rating 2.0/5

Red9uk Couples - TripAdvisor review

Nice stay (as usual in the past during my previous stays but this time with a heavy Nogo in the bathroom

Customer review rating 3.5/5

Carsten Business - Confirmed reviews ALL

Dear CARSTEN E., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay overall and that our services met your expectations, as they have in the past. However, we sincerely apologize for the issue with the sink in your bathroom. We understand that such damage is unacceptable and should not be present in our rooms. Your comments have been forwarded to our maintenance team to ensure this matter is addressed promptly. We appreciate your understanding and hope to welcome you back for a flawless stay in the future. Best regards, Arthur Head of Reception

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Other web-users rate our hotel

  • 375 reviews 8.5/10 Location
  • 748 reviews 5.8/10 Room
  • 767 reviews 8.9/10 Service
  • 10 reviews 4.5/10 WiFi
  • 402 reviews 8.9/10 Breakfast
  • 285 reviews 4.6/10 Cleanliness
  • 198 reviews 4.1/10 Vibe

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